Advice--store issue

I took a semi-rare cassette tape, long out of print & never to be re-issued (performers dead/not talking to each other, company OOB).

I wanted them to transfer it to CD.

I just heard from them. The “cassette was damaged” & “we couldn’t transfer it”, but “a friend could transferr the tape to a new casing”.

Obviously for extra.

That cassette was in good shape & playable.
What to do?

Yes, swapping the tape into a new shell is very easy. Just look carefully at the tape path, to make sure you know which bits the tape runs on the outside of and which it runs on the inside of.

Wait: are they claiming it was damaged when you brought it in? If so, but you’re pretty sure it wasn’t, then they are Weasels, and there ought to be some kind of action you can take against them, if only warning all your friends not to patronize them.

If not—that is, if they damaged it—then they ought to do whatever extra is necesssary without charging you extra. (Did they say they would charge extra, or are you just assuming.)

Either way, it sounds suspicious and unprofessional that they would have to pass it along to “a friend.”

Problem–it’s their word against mine.

Maybe bedbugs got into the casing.

This issue was resolved some time ago.

Moderators–please close this Thread.

How was it resolved if we may ask?

Well…epilogue then. How’d the story end?

Yeah, it’s been a couple of months–did you get the tape transferred? How’d it sound?

Part of the resolution was he’s not allowed to talk about it.

The original tape was re-threaded back onto a new cassette.