All Things Ticketmaster

Yes. I have a smartphone, but like to overdo things. So, I’ll have my e-ticket in my email or wallet and I’ll additionally make a screenshot of the ticket for redundancy. It has worked for concert and airline tickets.

Good thanks! I’ll check it out later. Always good to have a backup. Tickets are in Google Wallet. No way to receive them or send from wallet to email as far as I can tell.

I don’t like Google. I’m sure you could tell :wink: I login if I have to, then log out. But I can’t log out from my phone!! I can ‘remove Google account’ from my phone. You’d think that would be it. But after removing account, I have to move to my desktop, log into Google from there. Settings > Security. Low & behold, my phone is still logged in. Google is still tracking my phone! I have to log my phone out from my computer.

Yup. Tickets to Led Zeppelin were $4.50, $5.50, and $6.50.

Of course, touring back then was the best way to promote your album(s). Selling a million albums really made some money (a lot of which went to the record company). A band could simply cover the tour expenses with ticket sales and probably do OK.

Nowadays, a million plays of your big hit(s) makes the band virtually nothing. Revenue from tours and performing live is about the only reasonable profit center. In a not so indirect way, music streaming is one of the main causes of higher prices for concert tickets.

(NB: “…one of…”)

I’m your opposite. I love Google. I allow Google Maps to access my location always, and the app keeps a timeline. When we returned from vacation the app allowed me to look at each place we stopped, how long we were there, view pics of the location, etc.

It worked well! Did a screen grab, sent to email & checked for print quality.
Kind of begs the question why could they not make the tickets available to email in the first place . . .if for no other reason than to spare all the good people here my rant.
I still despise Ticketmaster. That won’t change.

And overpriced tour merchandise such as t-shirts & what have you.

Did it work at the venue? I used the mobile ticket in my Google wallet for a show last month, but I noticed that the bar code changes periodically, maybe every minute or so. I figured that it was to prevent the unauthorized transfer of the ticket.

Show’s not until the end of June so no idea. I also never stay logged into Google so obviously the file can’t change as long as I’m not logged in. I log in each month to retrieve what updates I want. I’m not a big phone user. I work on computers so have little use for the thing unless I’m away somewhere. I also question that it changes (are you positive?!).
Anyway, I’d like to see them play that game, which would be effectively making it compulsory to remain logged in to tracking services (Google). Bad enough you’re forced to use the Ticketmaster App, Chrome & Google Wallet.
Further to that, It’s my ticket and if I want to transfer or give it away, I will. I’d actually quite enjoy seeing them try to get away with that.

Incidentally, a bit of an update, I did finally hear back from Ticketmaster after 6 days. Here is a direct quote:
"I apologize that Mobile Entry is the only delivery method available for that event.
We advise you that try to borrow the phone from your family, relatives, and friend."

I responded to point out that; “This is quite possibly the stupidest, most ignorant, and arrogant suggestion I have ever heard in my entire life.”
And continued on with the logical argument that anyone (other than Ticketmaster) with 2 cents worth of intelligence would make. Imagine asking someone to to store your files on their phone and then having the gall to ask to borrow their phone the day of the concert to use it to get into the venue. Yes I get that there might be work arounds but that’s essentially what they’re telling people to do.

I then heard back:
“I apologize I’ve escalated your request to change your delivery method and expect to have an update for you in 3-5 business days.​”

At which point I let him know that I had downloaded the tickets after waiting 5 days with no response and thanked him for his efforts. I’m sure it sucks to be a Ticketmaster agent.
So, obviously they can & will change delivery method when pushed.

I rarely use a browser on my phone but when I do I use Firefox Focus. It’s less intrusive than Chrome. The Ticketmaster web site wouldn’t load on Firefox and the Ticketmaster App wouldn’t function on anything but Chrome.
In short, Ticketmaster was/is forcing people to install Chrome, Ticketmaster App and Google Wallet (similar on Apple) in order to buy tickets to see a concert. It’s just wrong.
A lot of people don’t care and take whatever shit is tossed at them. I do care. Ticketmaster has a long history of shameful conduct.
End of Ticketmaster rant.

The bar code area of the ticket flashes, and I seem to recall that the bar code changed. But I still have the passes in my Google wallet (they are marked as expired passes) and they still flash, but if the bar code changes it’s subtle and not obvious. Maybe that’s because they are expired? Maybe someone without expired tickets in their wallet can confirm. I assume that the Google wallet has some sort of built in authenticator function in order to do this.

I also noted that once the tickets are in the wallet, no network connectivity is needed to retrieve them. Same with my authenticator apps. They still spit out codes every 30 seconds or so, even with my phone in airplane mode.

Wallet doesn’t open for me unless I’m logged into Google. All I get is the login screen. I must login to see the tickets in Wallet.
I think I may have mentioned somewhere above that I never stay logged in to Google anything. To do this, when I’m done with it on my phone I go to Settings > Users > Accounts. There I ‘Remove Account’. My account shows up under my gmail address. I only have the gmail as a back up email. Those that use gmail for email likely stay logged in to Google all the time.
But that doesn’t fully log me out of Google (sneaky bastards!)
I then have to login to Google on my computer. And go to Settings > Security. Scroll down a bit and see my devices (desktop & phone). Click on phone, click next window (forget what it says). And there you see the phone is still actively signed in and there is an option to sign out. This despite that I’ve already ‘Removed Account’ from my phone.
You might want to experiment with that yourself. They don’t make it easy.

Have you ever tried removing your history from Facebook? I presume other social sites are similar. You could spend easy a couple hours and still not get to all the settings. Their business is to mind your business.

Anyways, although my tickets are still available in Wallet once I log in, I’ve also transferred them to an image file as Dag_Otto suggested. And also sent them to my email.
I’ve already removed Chrome and the Ticketmaster App from my phone. I’ll hang onto Wallet until the concert just in case, then remove it.

Well that’s bizarre.

You not wanting to use technology as it’s intended and intentionally making things complicated does not mean a failure on Ticketmaster’s part.

Besides that, in my experience most event tickets include some fine print to the effect of “You must present an original ticket at the venue. No copies will be accepted.” That’s presumably to prevent unauthorized duplication of the ticket. It would not surprise me if @Keith1’s printout of a screenshot is considered a “copy” and therefore not allowed.

Ticketmaster has skirted laws and scammed concert goers since it’s inception. Do some homework. I’ve used technology daily for years. I’m selective as to which tech I care to utilize.

I could pretty much guarantee I’d get in but it’s why I’ve retained Google Wallet. I intend to use original download. Nothing gained by giving a ticket taker a hard time. The copies I made are just that, copies. Ticketmaster is aware they have a problem. Not that Ticketmaster has a history of caring. Such are monopoly’s (near monopoly).
My experience is but one of many. I didn’t post to begin a crusade. Only to share with those that may have faced similar and to raise awareness. But for future reference, don’t ever think ‘fine print’ is the be all to end all for any situation.

If anyone else wants more of the finer, in between details, they’ll have to buy the book.