Am I right to break up with my optometrist because of this?

[Mona_Lisa_Simpson]

Dentist and optometrist both do this. We pick a time… knowing that we can reschedule later. But for instance, 6 months from now my son will still need an after school appointment or a Saturday. My husband will need Saturday, and I will book at the same time as one of them, knowing I can change mine if things change for me. Currently husband and I are out of synch with our glasses years, but that is ok too. I take my son every year for eye checkup.

[Clothahump]

@Randolph

Last year I was in need of new eyeglasses, so did a bit of research and found what seemed to be a good optometrist - had an eye exam, got a new prescription, and new glasses. I was quite satisfied.

Cut to eight months later, and I get a postcard in the mail information me of my upcoming appointment - exactly one year after my previous appointment. Same day, same time, same bat place. I did not ask for this appointment, and I called to let them know I would not be attending it.

It’s now many months after that, and my glasses just broke (cue Milhouse), so I find myself in need of new ones. But I’m reluctant to go back to this place, simply based on principle. Never mind the rather silly assumption that I have the same exact free time as I had the year before, but the fact that they made an appointment for me without my asking, and they put the onus on me to fulfill the, I don’t know, societal obligation of not letting the appointment slide by unattended. It seems unethical and very self-serving to me, though I’m sure it’s dressed up nicely with lots of for-your-health rationalization.

Am I out of line for taking offense at this?

I think so. An annual eye exam is a routine thing. They gave you plenty of lead time, you cancelled well in advance so they could give the time slot to someone else.

Were you happy with the glasses and the service otherwise? If so, go back to them.