I agree that stuff happens, and sometimes it’s your fault, but still as long as it’s not an issue.
Like with credit cards, they change due dates. I thought they weren’t allowed to do this anymore without telling you.
OK in the last ten years I’ve been late about three times and I always paid them and the payment would post a day or two after. I would call the credit card company and they said “Sure, you always paid fine before, we’ll let it slide this one time.”
Sure enough this month, Walmart (which I pay off in full) changed my date from the 10th of the month to the 8th. And so did Bank Of America. I have had both credit cards for over 7 years and my payment has always been on the 10th. OK so I missed, my fault I screwed up, I didn’t check close enough.
I asked them to waive the late charge. Both said “No,we won’t do that.”
OK fine I accept it, my error," but the fact that cracks me up is how many business are trying to screw you over, just waiting for you to make an error.
I’m not saying in my case I was right but come on, you can give a bit, especially when you have a perfect record in the past.
The thing that bugs me about the OP is the number of people that for some reason won’t read that and will get busted because of it.
I can see the company’s point of view, but hopefully Blue Sheild isn’t the only game in town for this poster and customer service at another place will be better enough to make a switch possible. Unfortunately sometimes a company has a lock on you, then you’re screwed.
Like once I had an electric bill for something like $20.41 and I sent them a check for $20.14. They cashed it and sent me a late charge. OK obviously I transposed a number, so I tried to get the late charge waived and Commenwealth Edison, said “If you don’t like it, don’t use us.” Well that was real helpful.