I’ve got an 8820 that I use for work – we have an Enterprise Server. Not too long ago, I downloaded the Yahoo Mail application for it because I find it useful to have my Yahoo mail at my fingertips.
But here’s the problem: if I look at the Yahoo application separately, I see only my Yahoo emails. If I look at the Blackberry’s regular mail application, I see my work emails…AND my Yahoo emails. I don’t want the two to be integrated; I want my work and Yahoo emails in separate applications.
I’m certain that I’m missing something really obvious, but I haven’t been able to figure it out. Can anyone help?
You should have 3 applications to look at. Mine say - marc@t-mobile.com, myhomeemail@sbcglobal.net and one that should just read messages. if you go into the apps with just your email address you will only see those e-mails. If you go into messages you should see all your emails plus any txt.
If that doesn’t help drop me an email tomorrow and I’ll see if I can look up your phone specifically to see where the apps are
Unfortunately, my Blackberry doesn’t show applications with my email addresses – just the “Messages” application. I’ve made sure I’ve unhidden any applications just in case. Don’t know if it makes a difference that AT&T is our provider.
My expert advice: Delete your Yahoo app (under settings, applications), reset your bb (pull the battery out) and then reload the yahoo app (this time pay more attention to the messages it throws at you).
"If he’s paying for yahoo’s premium email service giving him access to their pop3 server and having RIM’s relay server pop into yahoo and then push the email then that could fix it. If he’s using the yahoo java app… I don’t know I’ve never used it.
Or he might try changing his blackberry theme… Different themes handle inboxes differently"
That might have done it. I’ll let you know. I hadn’t noticed that particular option before. Mine was set to “Theme Controlled,” and I don’t have any active theme on my Blackberry, but I changed it to “Separate.” We’ll see what happens.
Depending on your software, it might be - menu - general options- sms and email inbox. Changing that should work for your needs. Separate is a default option on t-mobile phones and I forgot to have you check that first.
Those are the menu options I had, t-mobileguy (The Unkempt One’s choices were close enough for me to figure it out). Unfortunately, nothing seems to have changed as yet. I’m still getting email from both accounts in my Messages application.
Perhaps I really should reinstall the Yahoo application? Or is there something else I’m missing?
I can’t think of anything your missing. You might want to try taking it to an AT&T Corporate store and asking them. They should be trained ( but as I recently found out not always) on how to fix things like this. Make sure it’s a corporate store and not a reseller since those are the guys that are trained by RIM to work these things out.
If all else fails have you ever thought about switching to T-Mobile? I hear they have great service reps.
It is an ATT setting (pretty stupid, but there you go). If that is an Enterpise device DO NOT go to a local store, please! Follow your company’s policy for contacting the rep with the carrier and request the change.
FWIW, only ATT (from Sprint/Nextel, Verizon, and T-Mobile) does this.
