At work I send a lot of faxes, to maybe 15 different numbers. One of the numbers, which I need to send to quite often, doesn’t work anymore. For the last several months it’s been hit or miss, sometimes the fax goes on the first try, sometimes on the third, but it’s always worked eventually. Since Monday though, my faxes just won’t send. I either get a send error message, or it will simply say “not sent.” Sometimes it redials automatically, sometimes it prompts me to redial, either way, it doesn’t send.
Every other number I need to fax too works just fine.
I’ve double checked that the number is correct. I’ve tried dialing the area code first, although I’m not sure why I’d need to, but I felt I should give it a shot.
So, today my boss actually walked the documents to the building they need to go to. The reception clerk there faxed our documents to the particular office that they needed to go to, somewhere back in the building. She used the same number, and they went through on the first try.
So my fax machine works. Their fax number works. But they won’t work together.
Any ideas? It’s driving me crazy.