Today I visited the local K-Mart. Posted around the store were numerous signs reading “Store Closing - All Sales Final - No Exchanges - No Refunds”.
I bought a thing (for our purposes it doesn’t matter what), took it home, discovered I got the wrong one, brought it back within two hours. They made a few noises about there being no returns, but took it back anyway, and I got my money refunded. Maybe they were just being nice. But I seem to recall hearing somewhere that, legally, there’s no such thing as “all sales final” - a retailer must always offer a refund for goods which are defective, damaged or otherwise not as advertised. In particular, the words “sold as is” are meaningless insofar as consumer protection laws always offer redress for at least some reasonable claims of misrepresentation (if you buy a car, they can’t just point to the “sold as is” sticker when you notice the engine is missing).
So I guess the question is, does K-Mart or anyone else have a legal leg to stand on in putting up those signs? In regard to returns, where’s the line between store policy and the requirements of the law? Please, no guessing; I want the straight dope!