Ask The Guy Who Owned an Exotic Pet Store.

Carefully. Very carefully. With the proper precautions though, it isn’t extremely hazardous. For example, “hot” snakes are always handled with a hook, and if needed, a trashcan lid as a shield. Insects are easier. Being small they can be cajoled into a carrying container or gently picked up with a pair or hemostats. The worst things to deal with in bug realm are centipedes. hey are fast, mean as hell, and hurt like the dickens when they bite you. It feels exactly like someone slammed a car door on your hand. Anything fatal or even likely to cause permanent damage was handled with tools. Venomous snakes required both people to be present in case of unforeseen complications.

You can still get one. They need an open air mesh cage though, NO GLASS. The larger species are more than capable of handling themselves and can put a bite on that will deter even the most stubborn of cats. Curiously, they are most likely to die from stress related illnesses though and are fairly shy except around their handlers. Chameleons seem to like some people better than others. Nashiitashii was a favorite among the store’s chameleons and they would often cling, and hiss at me when i had to remove them and place them back in their enclosure. They also turn dark angry colors and can give you a dirty look. :smiley:

Be advised though, they require particular care, and need a narrow range of heat, light and humidity. They also require a drip system for drinking and will not feed out of a dish. I recommend the veiled chameleon, or a C. Fursifer as a first time pet. Both are pretty large, hardy and friendly as chameleons go.

Yep, I used to do a lot of business with Kelly Swift at trade shows.

We commonly kept in stock:
Tarantulas:
Goliath bird eaters
King Baboon
orange baboon
Cobalt blue
pink-toe
rose-hair
red-knee

Scorpions;
Emperors
fat-tails
arizona desert
death-stalkers
chinese armor-tails

Was your business in Kissimmee? Or elsewhere in Florida? I ask because I know just a few people who dealt with exotics (mostly herps) in the Sarasota/Myakka areas. It’s be neat if we knew some of the same folks!

What was - IYourHO - the neatest thing you ever had? Did you have animals at home too, or just in the shop?

I have to add that I respect you greatly for doing your best to ensure that the animals you sold would be taken care of. As a lover of herps myself (and animals in general) that means a great deal.

Great thread; I’m loving it!

No, it was in Tallahassee. Try me though, I know a lot of people if they’ve been in the industry for a while. I used to know a couple of the guys at tampa bay reptiles.

The neatest thing I ever owned? I’ll have to go by category I suppose as there is no hands down winner.

For snakes, the Rhino viper was beautiful and docile. She caught her rats in the air before the hit the ground and would hold them up like a cobra standing up until they died and she could eat them. Dangerous but fascinating. She also was a very calm, inquisitive, friendly snake. It was a shame she was venomous, I would have loved to hold her.

I greatly enjoyed my Giant Day gecko, Which had a beautiful tall enclosure mounted on the wall with orchids growing in the tank. They eat fruit and baby food.

My favorite fish are cetopsis cocutiens which are carnivorous little catfish that will spin off chunks of whatever you feed them! Very cool.

As for mammals, I love my two dogs, and enjoyed raising a raccoon. I also love guinea pigs, they are great little rodents.

Story break:

Why one does not buy direct from Africa.
Times were tough in the store. Sales were low, and so was our profit margin. We had a good rapport with out suppliers, but we really needed something different. it was that time of year that sucks for reptile guys. The new stuff hadn’t hatched out yet, and the only option would be wild caught animals sold third hand from dealer to dealer.

“There has got to be a better way.” I mused as I shot NERF darts at my Partner.
“Not unless we want to pay up big.” He replied using a trashcan lid as an impromptu shield and adjusting the colander he was wearing as a helmet. - did I mention that business was`slow?
“What do you mean?” I asked.
“You Can buy direct from the country but it has to be a big order.”
“Really? How big is big?”
“A thousand dollars minimum plus shipping.”

That didn’t seem so bad to me. After all the prices per animal wold be quite low without the middlemen, and we would be able to ask for whatever we wanted.

“Let’s do it.” I stated. “Worst thing happens we lose half the stock, but we’ll still make out on the other half. Besides, I’m bored. We’re low on stock, and maybe we can get some cool stuff for the collection.”
K. considered this for a while.
“All right, let’s call Ghana.” Call Ghana? just like that? What do we do, ask the operator to connect us to some random number and ask whoever answers if they want to make a few dollars catching snakes today? Noting my confused look, K explained.
“We call up the international dealer. He takes our order pays a bunch of guys some cigarettes and porn to go catch what we want if he doesn’t have it on hand.”

Well that sounded like a plan to me. After all, if random bushmen can’t be depended on to provide us with our every whim what is this world coming to? So the call was made, and order was placed. Mostly we requested the usual African stuff,(Ball pythons for breeding stock, rock pythons, plated lizards and colorful Agamids) and asked for a few specialty items as well. These included a large monitor lizard for a good client, a few juvenile rhino and gaboon vipers, a Sungazer lizard, A few cobras (both regular and the spitting variety), and told the exporter to use up the last 200.00 in “surprise stuff” with the condition that it be made of species other than what we ordered. In retrospect, this was probably an error.

In a week our package arrived at the airport and I was off to pick up the crates. When i got there I was met by not only the usual surly lady at the international mail desk, but by a very worried looking, very, very, big and burly worker. This guy was a man-mountain, a veritable pinnacle of strength and physical presence. He looked down at me and asked:

“You know how to run a forklift?” I’m confused at this point.
“Um…Not really.” I reply.
“Shit.” He looked as if he was about to cry. A strange sight from a man who looked as if he was carved from mahogany wood and could bend tire irons.
“Why? something wrong with my shipment?” I ask, getting worried now.
“You’d better come and see.” he says and leads me off into the cargo hanger. This is pretty cool, it’s a restricted area and there is all SORTS of fascinating stuff waiting to be picked up. We make our way to an open area of floor where three coffin sized cartes are hanging out plastered with the usual stickers: LIVE ANIMALS-KEEP COOL, and VENOMOUS SNAKES-HANDLE WITH CARE. This is nothing new, he’s dealt with these shipments before, even helped me load them into the car. I’m wondering what could possibly have him so shaken up.

That’s when I saw it.

One of the crates had a significant rupture in it. The sort from the inside. Not only that, but the hole looked as if it had been getting bigger by virtue of tearing and clawing at it, ripping off little chunks of the soft wood the crates were made from.

“Oh Shit.” I said.
“Yeah, Shit.” He replied. “You KNOW what could do that? That damn thing says poison snakes on it, man.” He looks for all the world like a small child told that not only is the monster under the bed real, it is now decided to get over it’s agoraphobia and come up for a chat and some of the bedtime snack. Time to think fast, this could get bad quick, and it’s only my good relationship with these people that prevented them calling in the authorities and making my life a living hell of paperwork.
“Don’t worry about it, probably just a monitor lizard. Nothing venomous could do THAT. They claw at the bags and make a mess sometimes, it’s not biggie.” I should get an oscar for this performance. He looks significantly relieved.
“Promise? Don’t fuck with me man, that shit gives me the willies.”
“Promise. No Venomous snake could do that to a box.” That is true enough, but there is only og knows what in that crate WITH the snakes and apparently it was annoyed enough to get out of it’s section and bust up the crate.

I decide not to tell him that.

We load the other two and it is time for the mystery box. I decide that I can probably load it onto a pallet jack myself since he seems really frightened. As I pick up the crate, a sound like a truck tire deflating comes from the crate. A hiss so deep, low, and loud that it sends harmonics right to your monkey-brain and tells you to climb a damn tree-now. The worker hops back about ten feet at the speed of sound, and I freeze. Okay Acid, think. What could make that noise. Big monitor maybe, a huge viper?, a crocodilian… Yeah…that sounds about right. Fuck. At this point I’m assuming that not only do I have a damn crocodile in my crate, but it is pissed off, eating the crate, and illegal. We don’t HAVE crocodilian permits… Better get it loaded fast and deal with it later.

I give the crate another yank, and another hiss erupts from the inside, accompanied by some serious scratching. Keep moving, ignore it. I get the crate loaded into the car without further incident and drive about as fast as I dare to get back to the shop. We pull out the other crates and unload the animals, finding amongst other things, two loose lizards and a very angry spitting cobra that nearly caught me in the face as it was moved to it’s new home. We also received several scorpions that were unable to identify at all. I’m starting to regret this. It is now time for the mystery crate.

“dude there is something serious in there” K. announces. " I am getting a hook."

That means K. Thinks that whatever is making that explosive hissing is either venomous or very big and dangerous. “Get the pry bar and open it up towards me. If it’s hot I’ll handle it. If it’s a monitor be ready to tackle it. okay?”

“It sounds like a bloody crocodile.” I reply.
“Don’t be a baby.”
“Fine. Dickhead.” I pry open the crate a bit and the hissing commences full bore. Even K. Hops back a bit. I open it a bit more, and K begins laughing. “What?!” What is it?!" K. Continues to crack up, nearly crying.
“Go on open it up and see!” he gasps through spasms of laughter. I Pry the top off grumpily and come face to face with…

A turtle.

A big, angry turtle who puffs out his throat, fixes us with a foul stare and hisses like Satan himself. I start laughing as well which does not seem to be improving the turtle’s mood. It gives us a rather hurt look as if offended that it’s intimidating display is not having the intended effect.

Suffice it to say, we wrangled him out of the crate and into a proper home where he happily devoured anything we fed him. Still, we decided that it was WAY too much stress to order direct again.

Did you get a lot of customers with buyer’s remorse? Trying to bring pets back, trying to offload something they got elsewhere but couldn’t handle?
Seems like there would be a lot of people out there who buy these pets on a whim without actually thinking it through.

Unfortunately yes. Buyer’s remorse with us was pretty low since I took the time to vet the customers and made clear that returns were based on my goodwill and nothing more. We did get loads of turn ins though. Sometimes we would pay for them if they were something in good health that could be re-sold, others we would accept as charity cases. Most common were large male iguanas and adolescent large constrictors that were not cool any more. We adopted out a lot of the rescues to people who wanted them.

Ok, what the hell kind of turtle makes that noise, and where can I find one? I’ve loved turtles all my life, read about them, watched tv shows, etc. And I can’t think of any turtle that would make that kind of noise. Please enlighten me, fight my ignorance.

meet the Giant Asian Pond turtle Heosemys Grandis. Not an African native, ours was a huge female( forgive my gender bending in the story, I tend to call any large aggressive animal “him”). Under stress all turtles can hiss loudly, though it is not common behaviour.

I read the thread title wrong. :smack:

balls up questions on animal husbandry and tosses in the trash

Go ahead and ask. If I know your species I’ll try to answer the question.

No questions to add, but thank you for starting the thread! I live about two blocks from an exotic pet store, and always wondered exactly WHAT they had in there. They are open very limited hours, and some of the clientele seem about as exotic as the store.

What percentage of animals never sold? What did you do with the ones that did not sell?

When you got out of the business, what happened to the stock animals?

Well I think the misreading was in the word Exotic, if you catch my dirft wink wink* nudge nudge* Know what I mean.

About 5% of the animals didn’t sell within a year. They simply hung out at the store awaiting a new home. Our online sales did well with taking care of moving them.

A new model store would be more like a showroom, than a retail outlet. It will house a breeding facility that produces mostly for hobbyists online and at trade shows, while maintaining a front for everyday walk in business.

When I left, I simply turned over my half to K. who continued the store for another year or so before moving it completely online. He won’t talk to me for some reason and I’ve lost track of him.

You aren’t that far off base. I had at least one customer who WAS looking for a “partner” of sorts. :eek:

Since I see you’re in Kissimmee (lots of Floridopers around here lately I’ve noticed…) I have been wondering one thing. What’s the deal with the “turtle guy” that hangs around the tourist areas on the side of the road, with the yellow van and the red, white and blue big-ass styrofoam turtle on top?

I thought turtle sales in generally were pretty restricted in general. Any idea how this guy seems to be able to do this so publically?

Yikes, I wouldn’t have even thought to ask about that.

Didn’t that just drive you crazy? I saw some story on the TV the other day about a couple who couldn’t get pregnant, so they decided to “adopt” (their word) a monkey. Fast forward, she ends up having a baby, and can’t pay as much attention to the monkey any more, who ends up nearly dying from undiagnosed diabetes. They decide they can’t take care of it any more, and hand it over to one of those refuge places for exotics.

I can’t tell you how many ways this story made me irate. Did you ever have a customer that you just wanted to punch (or something less violent, but equally expressive? :))

Let’s shake the cage a little.

You’re handling exotics, so most everything is a little out there. What’s the most [DEL]unusual/rare/exotic[/DEL] memorable animal that went through your store? Aside from a p*ssed off turtle that is.

And how about an interesting story on a customer you refused to sell to?

Arrrrgh. That guy pisses me off so much. :mad:

Here’s the deal. He is skirting the law by exploiting a loophole. Legally he cannot Sell the turtles, so he sells the little plastic pools and gives the turtle away as a free educational gift. I call in a complaint about him any time I see him parked. Usually I’ll mosey over to see if he’s got anything heavy on him like baby alligator snappers or other more restricted species. I’m going to shut his ass down one of these days.