Yes, wait times. One of our locations has a problem with wait times. Let’s take a stack of import containers, it’s 5 containers wide, 3 high, and X long. You want a container and drive up to the location you were given. The machine approaches the stack, and depending on where your box is located within the stack, may need to move 0, 1 or 2 boxes to free up the right container, which they will then deliver, then put the moved boxes back.
Today, that stack is 5 high, many more moves are needed, on average, to deliver every box. It takes longer for each move, and we need to deliver a record number of containers, as overall volumes are at a record high. In an ideal world, we would feed in truckers to match our ability to service them, so wait times are short, but that only means the trucks would be idle somewhere outside the terminal. They tend to flood the terminal early and have to wait until it’s their turn to get serviced.
It would also be ideal to deliver the ‘first box’ in the stack, just grab the easiest one to deliver… deliver it… then go to the next truck. But that means trucks are getting virtually random containers, with no idea where they need to deliver, or who the box is for.
@Bosda_Di_Chi_of_Tricor I don’t know where your shoes are, but you better hope they’re not coming through Vancouver, mudslides just knocked out their rail connections.