I recieved a voicemail from my credit union today, asking me to call them back about my Visa Sharechek card… waited until later in the afternoon, as it’s Monday and the hold-times on Mondays are usually pretty bad.
At first, I figured it was probably just some questions about recent charges I’d made. I’m planning a getaway for Labor Day weekend and used to card for airfare and lodging, so I imagined they just wanted to verify that the charges were mine.
Not so. The nice lady I talked to informed me that on 8/7/2004, a “preauthorization” (?) for one cent was processed on my debit card from some place I did not recognize. Apparently, this raised some sort of red flag for them, and their “risk management department” determined my card number was compromised and immediately deactivated my card. Fortunately it looks like they took action before anyone could rip me off. (Kudos to Navy Federal Credit Union.)
I’ve looked for other threads to see if there are any explaining what exactly this “preauthorization” thing is. The lady tried to explain to me that it’s a way for someone to see if your account is still active/has funds available/etc. I was wondering if anyone here could shed any light on how this process works, because I’m still a bit confused by it. (I’m also curious as to how anyone got my debit card number in the first place, as I am very careful about destroying receipts and when making online transactions and the like.)
Understandably, I was intially going to throw this thread in the Pit so I could say how I really feel, but I guess I can keep it civilized for the sake of getting good info.