B2B companies that use personal security concepts

The BBQ Pit
1

I know this might be a little technical, but I think the Doper demographic will understand. I want to pit B2B (businesses who’s customers are other businesses) companies who use personal, consumer-style security for their products. Even in the consumer world, we all hate having to select and set answers for those stupid security questions. It’s even worse when you’re the representative of a company, who might be promoted, fired, quit or in any way be replaced by another worker. That other person is NOT going to know where your father was born.

For example, at a previous employer we used a payment processing service. This was about as far from consumer business as you could get. And yet they had you not only log in with your email address as the username, there were also three security questions. So each time we changed roles (or one person covered for another’s vacation) we had difficulty getting access. And because of the stupid security questions, they wouldn’t even talk to us on the phone because we couldn’t “prove” we were that user.

Stupid as hell. I run into this on occasion, so it’s not just that one company. I’m dealing with another company now that uses email addresses for usernames and because of the nature of our work (and their consumer oriented business model) I need to set up lots of different accounts with them and am running out of email addresses to use! :mad:

2

They need new types of security questions.

“What was your company’s stock price at the opening of April 14th, 2003?”
“What was your company’s gross sales for 1992?”

3

Ha, nice one! I actually ran in to this twice yesterday and I run a business with just TWO employees (myself and one other), with a third we let go a year or so ago.

We’ve also run into it as a reseller, setting up our clients’ accounts. It worked for a while because they wanted to be hands-off and we were able to keep using the answers we’d set. But then there was a whole kerfuffle when he wanted to fly solo and we had to determine his favorite baseball team. (Which was kind of funny because he was like “I keep putting in METS but it doesn’t work!” as if the software had guessed his favorite team 3 years prior when we set it up for him.)

4

That’s why the answers to ALL of my security questions is either “I can’t tell you that” or “fuck you”
(though it works better when you have to tell them to the person on the other end rather than type them) :smiley: