No problem. Netflix has credited me with returning a movie I didn’t receive, too. My theory is it fell on the floor in the shipping dept. and was picked up by the next shift.
Then they had the balls to ask me how I liked it.
Clean the disc. Save the world.
Assuming you’re asking me, since this was right after my post: yes. But you can’t clean scratches (or at least I don’t have a tool to do so), which is what my player appears to dislike most, even if they’re perpendicular to the tracks. Sometimes cleaning fixes the skip, sometimes it doesn’t. “New” disks always work fine.
I’m sure it’s just that I need a new player.