There’s something fishy going on with some hotel reservations I recently made, but before I get too suspicious/righteously indignant and start raising hell I want to find out whether anyone else can connect to either of these sites:
If anyone can connect to the bigapplehotels.com site, would you please see if you can find a customer service phone number? I already have the hotel’s phone number.
They both load fine for me. I couldn’t find a contact phone number for bigapplehotels.com listed on their site, but they do have an email address: info@bigapplehotels.com.
First site loaded fine, checking the second one for you now. Nope, no luck on bigapplehotels.com, sorry. Anything i can look up for you on the first link?
Hotel:
45 West 81st Street New York, NY 10024
Tel: (212) 362-9200 - Fax: (212) 580-3972
bigapplehotels: What type of customer service is offered?
After submitting your reservation request, you will be provided with an email address to use to make inquires about your request. Our qualified and friendly agents are available 24-hours a day, 7 days a week, 365 days a year (including holidays) to answer your questions. All you have to do is ask.
otherwise, there’s just info at bigapplehotels dot com
Thanks, everyone – both sites work for me now, too. My co-worker couldn’t get to them, and neither could my boyfriend (across town), so I was starting to wonder!
I think I’ve gotten the info that I need, but I’m making a note of that 800 number, Contrapuntal.