Hi, thread. Some of your responses are doozies, but re-reading my OP, I can see why you’d want to take me to task.
First, I wrote the OP while literally melting down at my kitchen table and metaphorically melting down over the thought that the HVAC people might take over a month to fix this again, like they did in March/April. I was kinda frazzled.
Second, I wasn’t very clear about this, but the idea of asking my apartment management for compensation for boarding my cats didn’t come from me, but from my aunt. I thought (then and now) that management was doing all they could for me while they waited for their contracted HVAC guys to respond to the issue, but my aunt kept insisting that it was my right to demand compensation. Hence my question here, to find out if she was right.
I have not requested compensation, nor do I want to, nor will I be contacting management about this issue again, except if the A/C breaks again. It was my decision to board my cats with the vet, because worrying about them while worrying about everything else was making me more frazzled, and this was one element I had within my control to straighten out for my own peace of mind. That’s not management’s responsibility.
The building supervisor updated me every day about the status of the repair, and the A/C was fixed that Friday, which was the soonest it could logistically be done. I’m satisfied with the way it was handled. My aunt keeps asking me if I’ve written management an angry letter yet, and I keep telling her that I have nothing to complain about – if there had been a time for an angry letter, it would have been in March, when I had to wait for weeks until the HVAC service even acknowledged the service request. (The explanation I got at the time was that they were newly contracted with management and were having some issues getting up to speed.) But this time, everything was handled by both management and HVAC as quickly as they could.
It would have been nice if they had offered me a window A/C unit or something to tide me over, like staying in a vacant apartment, but I didn’t ask and maybe they didn’t have any to offer. (When my washing machine broke a couple years ago, they gave me a key to an empty apartment and let me use the machine in that unit, so this wouldn’t be unheard of.)
To address some of the recent posts, I don’t have my lease in front of me, but when I read over it a couple weeks ago, I know I didn’t see a single mention of the A/C. If I had felt like I was in a position to lodge a complaint, I would have just said that central air is rare in apartments in this town, and it is (truthfully) one of the main reasons I chose to live in this building – I wouldn’t have tried to claim it as a right.
I grew up in this town, in a house with no A/C at all. I remember sleeping on my bare floor on the summer nights when the humidity made touching bed sheets unbearable. I don’t feel entitled to A/C, I feel lucky to have it now. I’ve never lodged a complaint with anyone over anything before; I’ve never even told a waiter my food was overcooked. May anyone who snorted in derision over my perceived sense of entitlement breathe more easily now. Thanks to everyone with factual replies – I’ve learned from them.