Last Friday I had my OS upgraded from Win2K to WinXP Pro (SP2, Version 2000, according to the disk). Default browser is FireFox 1.5.0.6. E-mail client is Eudora 6.0.3.0. I did a fresh install of all programs, but migrated settings from my old files.
I receive an e-mail newsletter M-F that begins with anchor links to the content below, and each content listing also contains an e-mail link and an URL link.
This morning the anchor and URL links did not work properly; I get a dialog box that asks me to “Choose program to open ‘[Name_of_Link]’.” E-mail links work OK.
I tried fixing the URL problem by choosing firefox.exe to open the file, but Firefox then said “Firefox can’t find the file at /C:/Program Files/Mozilla Firefox/‘http://www.url.com’.” Now all of the URL links give the same error (but URL links in other e-mails work fine).
I poked around in Eudora settings but don’t see anything that would seem to fix this.
Microsoft “help” (support.microsoft.com) is no help as usual; it assumes that I’m using OE and IE and only gives fixes for those.
I did some Googling and found some info to indicate that this may be related to pop-up blocking. I do have pop-up blocking enabled in Firefox, but the options only allow me to specify allowed sites, which doesn’t help if the links don’t even open the browser. The sites I Googled only had fixes for IE, which I use only if I have to.
Any ideas?
Anyone? Anyone?
(I also posted this on a general tech support site as well as on my professional mailing list where a lot of techies reside, and got no takers there either. This must really be a stumper . . .)
I’m afraid I have no definitive help to offer as I don’t download mail and don’t use Eudora but if you are happy with FireFox, how about trying Thunderbird?
Might work, might not. If it doesn’t you are no worse off.
Hmmm…I use Eudora on XP Sp2, but I use the free one and version 7. Links work fine for me.
It really seems like an improperly-encoded link (such as …http://link.com) which is why it’s trying to find the file on your computer (it’s mapping …http to C:\http:\link.com) and it doesn’t understand how to open the file of the extension .com.
I can’t really tell from your OP if this is happening in just one email, or all emails from this list, or all emails. You say URLs in all other emails work fine?
Feel free to forward the email to me at zipperjj at yahoo. I’ll check out the HTML for you and tell you if I still think it’s an error on the sender’s end or yours. I’ll also look at it in Eudora.
Yes, URLs in other e-mails work fine. Now the anchor links open Firefox to a blank Google page that explains the “I’m Feeling Lucky” button. :rolleyes: I’d like to stick with Firefox if I can. (And I may well be dumping this newsletter anyway after the sub runs out if other problems aren’t fixed.) If I think of it later I might try switching my default browser temporarily and see if that does anything. But I have a bunch of IRL stuff going on right now, and this isn’t a high priority. I just hate it when stuff on my computer doesn’t work, ya know?
It could very well be a programming glitch – the list owner is a bit spacey and doesn’t even do the programming herself. Trying to get her to fix other problems with the newsletter has been like pulling teeth.
ZipperJJ, thanks much for the offer. E-mail is on its way shortly.
I’ve now also posted this to the Eudora forums and no answer from them yet either.
Haven’t gotten it yet BTW.
Aargh, sorry, too many irons in the fire today. Here it comes. Thanks again.
Thanks to ZipperJJ, with whom I’ve exchanged a few e-mails and who has come up with a jolly suggestion for a fix. I’ll try it this weekend (busy busy right now) and report back.