A month ago a car I own was involved in an accident. The police gave the other driver a citation. She lied to the investigating officer and claimed she didn’t have any insurance, which is against the law in Texas but apparently the fine is less than the cost of the increase in insurance rates.
I contacted my own insurance company and they tracked down the othe drivers insurance. I have been trying to deal with them since then. I have sent a copy of the police report three times so far. I have been on hold or left messages all morning trying to resolve this issue and am really fed up at this point.
I called my own insurance company a few minutes ago asking for advice and when I told them the name of the othe insurance company, they just laughed.
Now I am on hold again. What do I do next? I’m beginning to think they hung up on me.