I’m here to tell you that in the 1970s, some rural numbers still couldn’t be direct dialed, and occasionally on days like Mother’s day, when the phone lines were clogged, you had to dial the operator and request a connection, and were put in a line. Your number and the number you wanted were taken down, and when there was a free line, you were called back. The operator requested that you keep it brief in consideration of others.
As for non-direct dials, they were pretty much the same-- you called the operator, and requested the number you wanted. Sometimes it was called immediately, but sometimes you had to wait, in which case, you were told to hang up and wait for them to call you back.
There were also only a few countries you could direct-dial then; all the others, you called the operator, gave them the number, your number, and when they got a line through, they called you back. Depending on the country, it might take a while, because not all counties had 24-hr phone service. I know this, because my father and mother used to travel “behind the iron curtain” a lot.
People old enough to have a car phone in the 40s, 50s, 60s, or 70s would be accustomed to operator assisted dialing. I’m not sure when automated direct-dialing came into wide use, but in the 1970s, my parents talked about it like it was something pretty newfangled. All local numbers were direct-dial, but they often stop to discuss whether an in-state call was direct dial, when it seemed to me like there should be no question.
I also remember a few chicken littles regarding direct dial-- children were going to be using the phone willy-nilly and running up huge phone bills. Never happened. At least not until 1-900 numbers.