If you have no familiarity with playing cards, as you say, then there are better ways of remedying the situation than posting here. No offence intended
Look up “playing cards” in a dictionary, or on Google. That ought to tell you how many cards are in a pack, and how many of them are aces. Then you ought to be able to work out your homework. Also remember that if you know the probability of picking an ace, you ought to be able to figure out the probability of not picking one.