Umm… I mean, I don’t understand this question completely.
Cite?
Unless you’re on a telco system entirely different than that which I learned, ringing voltage was AC and came from the local office. The local office was a step up from the magneto which was cranked at your local wall set. Ordinary on or off hook conditions at a telephone will only deliver DC voltage, and shorting them won’t create a ringback signal.
Don’t just accept that – ask the tech to run a temporary line for you. Basically that is just a cable laying on top of the ground from the street box to the side of your house. If the locations allow them to do this (they don’t have to cross a street, driveway, etc.), they probably will. It’s cheap, easy, and keeps the customer happy while giving them a longer time to fix it.
My mother had such a temp line for several months, since the phone company techs didn’t want to try digging in a new cable during a Minnesota winter.
You don’t have to have your voice lines moved to Fiber if you want to leave them on the copper line.
This may make the install harder if the copper line is in conduit and the installer wants to use the copper line to pull the fiber.
My install had buried copper and I left the home phone line on copper, moved business lines to fiber.
Voice lines on fiber are perfectly quiet, vs some line noise on copper. I left one line on copper “just in case” and for better power outage phone service, as I won’t be depending on the battery box in my basement for the line left on copper.
When you say “it rings and rings and rings”, do you mean when you hold your cellphone to your ear, you hear a ringing tone, or that the landline sets in your house ring even though they don’t have dialtone?
If it’s the first - that makes sense. The ringing you hear from the earpiece when you place a call is generated fairly close to you. When you place a call, a bunch of signalling goes back and forth and the Central Office that services your destination indicates - “OK, the phone you’re trying to call is currently unused and I’m ringing it now.” Then the CO that services your phone generates a ring signal in your ear. The CO that services your landlines has no way of knowing that the line is cut close to your house - it just sees that the line is not currently in use, so it sends back the “Alerting destination phone” to the calling phone CO.
If you meant the second - then your lines aren’t really cut. If you can make the sets in your house ring out loud, then they are getting voltage from somewhere. If that’s the case, you may want to unplug every set in the house from the wall and test from the Network Interface again - since a bad phone set can lead to strange conditions.
My cell phone handset has the ringing tone. The landline phones are quiet when I call myself.
The two colors of paint (I had meant to mention them in the post) were yellow and red. So I guess the phone company was out and marked them.
The phone does have to go under a common driveway. I know that once, when cable went out, they laid a temporary line that went over the common drive and it worked fine. I don’t know if Verizon will be willing to do that or not.
I called Comcast as well, they said they would have the crew that laid the cable swing back and look things over. They said they would call back in 20 minutes. This was 16 hours ago.
Accidents happen. Like was said the lines are supposed to be within three feet of the marks. They are not always so, and many lines get laid next to each other. Whom ever cut the line outside will end up paying for repairs. Ask for a temporary line like has been said, if it will take them time to fix properly.