Continual stop code errors in Windows 10

I stared getting them last week and I thought I had fixed them with driver updates but they kept happening so I reinstalled Windows thinking that would update all drivers but it did not, so I got a program to search for drivers that needed updating and I did so from the manufacturer’s website thinking that would do it.

I didn’t. Yesterday, got one I had not seen before. dxgkrnl.sys. Every time it is a different one. This is supposed to be caused by an issue with the graphics driver, which I have already updated. I ran a malware scan and Direct X diagnostic and System File checker. Nothing found, still I am wondering if it is a faulty motherboard or other hardward. The computer is 4 years old, out of warranty. All of the errors happen with Chrome running and nothing else

2 things to try:

  1. Reseat your RAM. If you have two DIMMs, try just one at a time.
  2. In Chrome - Settings/Advanced/System - Use hardware acceleration when available OFF

Acceleration was on, pretty sure it was turned it off previously. Will reseat RAM if this occurs again

I see a new computer in my future. Got another error after reseating, this one supposedly related to the Avira anti-virus program which I have never had. Chkdsk didn’t find anything, neither did DISM check.

Well, DSIM Restore health said it completed succesfully, maybe that fixed it.

Are you taking the information about the offending process from the display on the blue screen of death, or from Windows Event Viewer?

If the former, try the latter - sometime that thing that triggers a BSOD is not actually the root cause of the problem - look under Windows Logs>System and scroll back to the approximate time of the problem - and also, it’s perfectly normal to see error and warning conditions in the listed events, but what you’re looking for is evidence of a misbehaving service or program maybe something described as ‘caused an exception’

Am I looking for warnings? A lot of Distributed COMs - the application settings to not grant local activation permission for the COM server location with CLSID

BTHUSB - the local adapter does not support Low Energy controller state

Usually warnings and error type entries - many of them will be completely normal and despite being classed as errors, happen routinely all the time. The two you described sound fairly common - you’d normally be looking for ‘something caused an exception’ or ‘something terminated abnormally’ type of messages

Windows 10 is very temperamental, and the problems are usually caused by updates. I’ve actually had to reinstall hardware after Win10 updates, and that includes the touch pads on laptops.

I find in interesting that the first thing that happens after a new installation is Windows looks for updates.

Hardly surprising. The version of Windows on the machine (or in the DVD box) is whatever it was when the machine was built or the box was sealed. That may have been a month before you bring it home and turn it on.

In the modern continuous update world, a lot happens in that month.