converting files to PDF -- font problems

Factual Questions
1

Does anyone know how I can resolve this?

I’m attempting to convert a PowerPoint presentation to PDF as an emailable electronic “brochure.” I’m using Acrobat Distiller 4.0 (I also tried PDFWriter, but ended up with a file that was bigger than the original PPT file, so discarded that idea.)

There is apparently a problem with the fonts, however. I can’t see anything wrong with the PDF file on my terminal, but when I emailed it to the director, she told me that all of the As appeared as @ signs, and some of the other letters were substituted with random carrots and other things. I thought maybe it was a font embedding problem but when I switched the Advanced Document Settings> True Type font> from “Substitute with device font” to “Download as Soft font” it didn’t fix anything. I have no idea what’s wrong – as I said, I can’t even see the problem she’s describing, and I’m not even sure if it is a font embedding problem or something else. Is there another setting I could switch to address font embedding, or some other thing I could try?

grrrr.

Thanks.

2

I’ve had the same problem. There are some TrueType fonts that PDF just won’t embed. I still haven’t figured out why, since most TT fonts will embed just fine.

3

Go to job options on Distiller and make sure the window that lists fonts to never embed is blank.

4

What font are you using that is giving you this problem? In the past I’ve run across TT fonts that are coded so they can’t be embedded. These are usually designer type fonts though, not your run-of-the-mill MS Office/Windows fonts.

Don’t know if that’s still the case as I’ve pretty much abandoned using TT fonts in PDF documents. Since my company bought the Adobe Type Library my life has been so much easier in these types of font matters.