Crazed Customer Goes on Shooting Spree, Kills Three Pharmacists

Okay, let me tell you about Paidhi Boy. He’s four years old. He’s a picky eater, very particular about flavors. So particular, in fact, that for years I’ve suffered through the hell that is trying to give medicine to a child who’s very particular about flavors. I’ve had every kind of medicine spit on me, I’ve spent half an hour per dose coaxing Sudafed drop by drop down his throat. Every attempt to give him Robitussin has messy results in a kind of “ah, so that’s projectile vomiting!” way. The only medicine that was tolerated–requested in times of health, even!–was berry flavored ibuprofen.

Imagine my delight when the doctor told me about Flavorx. Some sainted soul, some ultimately compassionate bodhisattva, had invented flavoring that could cover up any medicine imagineable. “Even Robitussin!” said the doctor. “The pharmacy should have it.”

So I go to the pharmacy. “Do you have Flavorx?” I ask. The pharmacist looked at me as if, instead of asking if they could please make my child’s over the counter medicine palatable, I had asked if she had a decomposing human body in her car trunk.

Right. Time to try another pharmacy. Shop & Save had it, but, they told me, wouldn’t put it in OTC meds. “Why not?” I ask. The dashing pharmacist, brimming with social graces and oh-so-articulate, shrugged.

I told the doctor of my troubles. “See if they’ll do it if I write you a prescription.” Bingo! It worked, although she wrote me a script that just said “strawberry flavor for OTC medicine,” and the pharmacist (not the shrugger, another gem) asked me in a distressed voice, “Is this the medicine they want you to put it in?”

These are OTC medicines. They are sold over the counter because I, as a literate and reasonably intelligent human being, am trusted to dose my children with them myself. But apparently this all changes when that same medicine is strawberry-flavored. Perhaps he feared that I was only buying it for the pseudoephedrine, so I could make myself a very teensy, tiny bit of strawberry-flavored meth. I gave him my waitress smile and told him if he didn’t make the damn Triaminic Chest Congestion strawberry flavored I’d cut off his balls and run them over with my mini-van.

No, I didn’t. I politely told him that yes, the doctor had nothing else in mind but that particular bottle of Triaminic when she’d told me to go ahead and just get the kid’s medicine flavored so he’d take it without puking. He finally put the stuff in, grudgingly enough, as though I’d asked him to put strychnine in my kid’s cough syrup, and he was going to do it but he wanted me to know he didn’t approve one bit.

That was a few months ago. And now Paidhi Boy is sick again, and has an ear infection. The doctor wrote him a prescription for an antibiotic, and another for more of that strawberry stuff. You know, it’s addictive, they can’t let just anybody have it. I went back to the same pharmacy, figuring they’d done it before so it would be easier to convince them this time. Except they didn’t have the Triaminic I wanted (and that I had asked the doc to specify on the script). So I go to the desk with a bottle of Robitussin and a bottle of kids’ pseudoephedrine. I explain my problem, and point out that the Triaminic has, as its active ingredients, guaifeneisin and pseudoephedrine, and I’d be happy to buy two doses of Flavorx and would that work?

“Oh, no,” says the drooling assclown behind the counter. “See, these medicines already have flavoring.”

“Right,” I say, my vision of a happily medicated child evaporating before my very eyes, “see, that’s the whole point of Flavorx–it’s flavoring for medicines that already have flavor. My doctor told me this, and besides, you did it for me a few months ago.”

“Oh, no,” he says, “we can’t do these.”

“You did the yellow Triaminic before,” I say. “What if I turn in the antibiotic script and go to another store and buy a bottle and bring it back to you?”

“Why don’t you just try another Shop & Save, like the one ten miles down the road?” asks Satan’s mentally challenged stepchild.

Well, since I’d been foolish enough to let the doctor write both prescriptions on the same paper, I was kind of stuck. I drove to four different pharmacies. Either they didn’t have the yellow Triaminic or they didn’t have Flavorx. Paidhi Boy is sick. His ear hurts. He’s not sleeping. When Paidhi Boy doesn’t sleep, I don’t sleep. When I don’t sleep, I get Just. A bit. Testy.

Listen up, bitch. Hand over the fucking strawberry flavoring or I’ll pull your guts out through your mouth and strangle you with them. What the hell is it about strawberry flavoring that makes it a controlled substance anyway?

I took the kids home–I’d had enough. I sent Mr. Cameron to a store that sold yellow Triaminic, and sent him to the first stop with the receipt and the prescription. If I’d gone myself, you’d have been reading about me in the papers by tomorrow morning. I told him that if the damn pharmacist wouldn’t flavor the medicine, tell him I’d be down there with a rusty grapefruit knife and a whole lot of pluck and determination. We will see what results.

Wow. I though a kid who just spit the stuff out was tough. I was so glad when she finally learned to swallow pills. She’s nine now, and she still won’t take anything with dextromethorphan. Not the liquid, not the spray, not the film. For persistant cough, she likes the Triaminic chest patches with menthol, but she will not actually swallow anything with menthol.

Hope your husband has better luck.

Perhaps you could convince your doctor to call up the pharmacy and speak with these boneheads directly.

Do you have a small owner operated pharmacy where they can mix up a special scrip for you. Little jin used to be allergic to all meds that had flavoring and coloring (which was all of them), (same projectile vomitting thing). So our MD wrote out scrips with all the druggy ingredients to be mixed by the pharma-guy, including stuff like Benadryl. And we ended up with clear flavorless mixes that the jin kid could tolerate.

Your MD can do the same for you and include the Flavorx as part of the mix. It should not be that big of a deal. And if it’s a scrip your insurance should cover it even though it won’t cover a similar over the counter med.

Just a suggestion.

sinjin, that’s a really interesting idea. I’ll have to talk to the doctor about that when we go for the follow-up in two weeks.

Mr. Cameron did not have better luck. The guy told him there was no formula for that particular kind of Triaminic, sorry, no can do. He even called the Flavorx people and was told the same thing.

I had to go down there with the grapefruit knife. And the dregs of the old bottle, which absolutely reek of strawberry. The pharmacist had to uncap it and sniff it before he believed me. “But see,” he says, “the book with the formula just says ‘Triaminic, all’ and nothing about citrus flavor! But I’ll call them again if you want.”

I did. I figured if the call didn’t help, I could always suggest that “Triaminic, all” included citrus flavored Triaminic, since it was, you know, Triaminic. But the call helped, once he told the guy I had a bottle that was done and it was sitting there on the counter, irrefutable proof that it was possible, so how had it probably been done?

The boy is medicated and tucked in. I am currently enjoying an alcoholic beverage, and should feel much better soon.

Link Flavorx

Now that the kid is medicated, I have a question: How do you pronounce “Flavorx”?

Does the last syllable rhyme with “forks”?

I’m fairly certain it’s probably pronounced “Flavor-Ecks”.

I will run the OP past my pharmacy-technician-and-pharmacist-to-be daughter tomorrow morning and see what her input is.

She will want to know what chain of drugstores we’re dealing with here, as she is a Walgreen’s specialist and can’t really speak for the other chains.

Mmmmmm Strawberry Meth…

Well, she came home early:

Paraphrased: First off, she’s never heard of Flavorx herself, and she’s been a pharmacy tech for over a year now. This means they don’t get a lot of calls for it. It may be there in the pharmacy, but she’s never had to fill an order for it.

She says that when you are busy and filling prescriptions, it takes a minute to process the information when a customer comes up to the window and wants something new and diferent. Hence the blank looks, perhaps.

Sometimes, also, the information just hasn’t filtered down yet. She relates how when Vioxx was recalled, not even the head pharmacist at her Walgreen’s was informed, by the manufacturer or the FDA or anybody, and the first they knew about it at work was when about a hundred people came in that morning asking if they could get refunds on their Vioxx.

I would also like to add that usually when you get a “shrug”, that’s because you’re dealing with an overworked $8.50 an hour pharmacy tech. Check the name tag, if you don’t feel like you’re getting good service, and ask to speak to the Pharmacy Manager or the Head Pharmacist personally. The head pharmacist(s) name(s) will be on plaques on the wall somewhere. And they are required by law to have an actual Pharmacist on duty at all times when the pharmacy is open, so you’ll never get the “he’s gone to lunch” excuse.

From their website, apparently there are supposed to be “flavoring fees” in addition to the product cost. If this stuff is so “safe” why not make it OTC and let the customer flavor the product?

That sounds like a big hassle. Maybe FlavorX doesnt want to be sued if something goes wrong (maybe with parents mismeasuring dosages?)

A couple weeks ago, I tried to buy some Maximum Strength Robotussin at a WAL*MART’s instant checkout counter, and was told by the warm, friendly voice that I wasn’t allowed to purchase that item at that register. Like the watching eye of Mr. $6 an Hour Anti-Drug Czar and Checkout Clerk will divine my intentions if I try to buy it through the manned checkout.

Sure, I guess the reason is they want to be able to notice if you try to purchase dozens of bottles of the stuff, but if I wanted to do that I’d just go to every grocery store in town and get one bottle at each and pay with cash :wally

FlavorX!

“Because medicine tastes like crap!”

Because the FDA must approve each flavor.

http://www.flavorx.com/news.asp?NEid=117

Walgreens doesn’t carry it. That’s the first place I asked. She knew what it was–most of the people I’ve asked know what it is. Some don’t, and I understand that.

And I have no problem generally with pharmacists. My step-sister is one, and I know she’s a smart lady and studied very hard, and works very hard. She couldn’t help me with this, though, because she works at Walgreens, so no Flavorx. (Which I’ve been pronouncing Flavor-ecks.)

After the last trip, based on the way the conversation went, I came to the conclusion that this particular guy is a very much by-the-rules person. Which is pretty much what you want in a pharmacist. You kind of want someone who won’t issue a prescription if he doesn’t think the quality is what it should be, or knows about a bad interaction or something. It’s just that this wasn’t a case of a drug not being formulated as it should be–it was a damn flavoring. And he did go to the effort to figure out what had happened and how the previous person had done it, once I’d convinced him that it had been done. So I’m a lot less upset with him this morning. And I did tell him (and the tech) that I really appreciated their going to the extra trouble for me, and thanked them. And, another plus, the pharmacist made a note in the formula book so that this problem won’t (theoretically) come up next time.

True enough, and usually I cut people slack for that kind of thing. That particular day, though, there was only the pharmacist at the pharmacy and no customers, and he was sitting in a chair behind the counter with his feet up on a desk. He never moved the whole time, except to shrug.

I really have no problem with pharmacists, like I said. Usually the folks I’ve dealt with have been great. For some reason when I try to get Flavorx I can only find the ones that are hard to deal with. And I’m not likely to be patient myself, because I’ve got a sick kid. I do try to always be polite, though, and save the ranting and rudeness for the Pit.

what about experimenting (ON YOURSELF) with coffee-flavor shots mixed with the meds until you come up with something you think he’ll take?