Customer service? I don't do customer service!

I once worked on a help desk that I swear had the North Korean electronic army marching music, rammed through a VOIP system that had strings for cables. Not only did it echo, it dropped out about two thirds of the beat…

Smart move. Glad we didn’t talk you out of it here.

Somebody tried to talk me out of it?

I just meant “Hey, glad all the horror stories from the trenches didn’t scare you off!”

They really ought to give customers some choices for hold music: “Contemporary pop, press 1; contemporary alternative, press 2; classic rock, press 3; oldies, press 4; R&B, press 5…”

If you haven’t gathered, I’ve been in the trenches, likely as not, since 1973. The headline was facetious. :smiley: