Dammit, Don't Touch Anything!

Today was a busy day for us at the museum. We had numerous school tour groups, many walk-ins, and a group of senior citizens. Toward the end of the afternoon, I was seething with the urge to scream out, “The next person who touches anything is going to lose their hand!”

In our museum, we have a few rooms in which the artifacts are not in cases. They are spread out around the room, discretely fenced off by explanatory signs. They’re polite little barriers, about waist high, and about two feet back from the object, or consist of the ubiquitous ropes and stands. At the beginning of the tour, we ask that there be no photograpy, or handling of the artifacts. Individual pieces have little signs which inform visitors that fingerprints damage artifacts. Most respect the barriers.

But not all. Today, I took a a group which included a thirty-ish man and his wife around on a tour. We approached a large item we have on display. It’s a giant freight wagon from the early 1800s. As I explained the details about it, to my utmost horror, the thirty-something man reached across the rope barrier, seized a wheel and * shook * the wagon.

Let me point out that the wagon is not only two hundred years old, but it is unstable and fragile. Let me also point out that this wagon weighs close to two tons.

The wagon swayed like a speared mammoth. Wood creaked alarmingly, and metal grated against metal. In my mind’s eye, I clearly saw the hulking mass crashing to the gound, squishing the whole group of us like bugs. I sputtered like Roger Rabbit, “P-P- *Please! * Don’t do that! It’s very fragile!”

“Huh,” he replied, watching the still-wobbling wagon. “I guess it is.”

Later, we came upon a desk. This particular desk is important in our state’s history, and has it’s own little dias, and is surrounded by the waist-high border of signs. Before I could stop him, he reached over, grabbed the edge of the desk, and gave it a shake.

Now, I was pretty flabbergasted at this. Why the hell would anyone want to shake a desk? “Sir!” I barked, “Please don’t touch anything!” He blinked at me, said he was sorry, and we moved on. I kept my eye on him for the rest of the tour, stepping in front of him once when he reached out toward an object, which was very effective. He didn’t try it again.

Next, I had a group of forty seniors. I ran myself ragged chasing after them. I stopped a woman as she pulled open the drawers on a dresser. “Oh, honey, I’m not going to break it!” she said dismissively when I asked her not to. Out of the corner of my eye, I saw a woman pick up a vase, and dashed to intercede. Another fingered the keys of the piano, and then banged them when they didn’t produce a tone, saying loudly that we ought to get the piano fixed. Yet another decided that the satin ribbon across the seat of a chair must be for decorative purposes, and plunked herself down. “Excuse me, please!” I said loudly. “We ask that no one touch anything. Fingerprints leave oils behind on the items, and can damage the finish.” Skeptical looks met my gaze, but items were finally left unmolested.

My third group was that of thirty fourth-graders. What a pleasant relief it was! All heeded my directive of “hands in pockets,” with only one minor exception. It’s ironic that a group of little kids obediently refrained from touching, where a mass of adults could not.

As I drove home this evening, a dialogue ran in my head, adressed to one of the elderly ladies. “I know that you don’t think you’re going to hurt anything. But please, trust me, one of the people who specializes in these items’ care that you are harming the item. I will now have to clean it after you leave. Constant handling and cleaning is not good for these items. They are best left alone.”

As for the other folks who pawed everything, I’ve wanted to ask them if they would do the same in a friend’s house. Would you go into someone’s living room and start handling their knick-knacks? Would you persist if they asked you to leave it alone?

I know what passionate curiosity about these items is like. After all, I got a job here in order to be able to examine these items to my heart’s content. If you ask me, I will pick up any item you would like to see more closely. I wear special gloves so that I may do this. But my heart leaps into my throat when I see you with something priceless in your hands, examining it like a head of lettuce in a grocery store.

Folks, the ropes are there for * you. * The same rules apply to everyone. You are not an exception simply because you’re confident you know how to handle the items without breaking them. I am not bullshitting you about the fingerprint damage, either. I recently cleaned a Civil War sword which had been kept in a closet by the decendants of the original owner. They hadn’t looked at it in years. The fingerprints of the last person who handled it were * eaten into the finish. * If fingerprints can do that to * metal * what do you think they’ll do to wood? When you pinch and roll the fabric of a dress we have on a dummy, you are breaking the fibers, as well as leaving oils. When you rub your hands over the wallpaper, you are leaving dirt and oil streaks.

Have you ever seen a stone stoop which has a depression worn in the middle by generations of feet? Much in this manner, if everyone thinks they’re an exception to the rule, the artifacts will suffer “erosion.” You may not be able to see its immediate effects, but future generations will, and we plan on keeping these items for a long time.

To Mr. Shake-It, I can only express confusion, bewilderment and immense irritation. I’ve read that part of human development is when the eyes gain the ability to judge texture and size, and we no longer need to handle items or put them in our mouths to make those determinations. This stage is usually achieved in early childhood. I suppose that in Mr. Shake-It, this development was never fully achieved. He must need to tug and push at things in order to fully comprehend them. (I wonder, if upon meeting his wife, his first impulse was to shake her. I hope they never have a baby.)

What sensory data did he need which compelled him to grip the edge of a desk and shake it? I did vaguely understand when I saw him raise his foot to kick the tires of one of the antique cars on display. After all, this seems to be a deeply ingrained male behavior. (I remember as a child being amused by counting the men in a car lot who kicked the tires of the cars while my dad signed the paperwork.) I smoothly slid in front of him, never breaking stride in my interpretation. I saw his wife give me a little grin.

Tomorrow morning, I will have to finish the cleaning job I was too tired to complete this evening. Thank you so very much for all of the extra work you have given me. No, really, I honestly didn’t have enough to do with major renovations, new acquisitions, and the busiest tourist season. I will think of you fondly while rubbing your greasy marks from the artifacts.

Electric fences work for cattle.

Prods work also. They make small ones.

I am always temted to touch the old cars I love so much.
I never do.

At the museum where I did my internship, there were alarms behind the ropes and baricades. If anyone reached over them, they’d trip the alarms. I should know-it was my job to go through the exhibits before we opened and check the alarms and exhibits.

Personally, you were much more polite than I could ever be. One nice thing about the museum where I worked (the Senator John Heinz Regional History Center), there were a lot of “hands on” exhibits, with activities for kids-stuff that you COULD touch. The worst thing I ever found were obscene entries in the little “What did you think?” booklets, an apple, and a leftover glass of wine on the trolley in the front, from a party the night before. (You could rent the museum for parties, and one of the coolest things was that there was an actual trolley car from back in the day, in the lobby-that you could go in and sit on and everything.)

However, I also helped with things for deaccessioning. You had to wear gloves and handle those things with utmost care. SHAKING a wagon wheel? What the HELL?

I’d like to go over to their houses and start pawing all of their stuff. Leave fingerprints everywhere, etc.

**

God, what I wouldn’t give for those. A nice public embarassment for the “gropers.” I would rush up, my face contorted in outrage, and make a big show of identifying “what happened.”

Unfortunately, our budget doesn’t allow for such fancy things. I’m told that when the new building opens, I’ll have a new lamp. I’m beside myself with excitement.

And I’d like to put gum under * their * tables. About two months ago, I found a wad of gum pressed beneath one of our antique tables. We hadn’t had any school tours yet, by the way.

I’d also like to walk across their carpet on a rainy day without wiping my feet.

First let me say, I’m horrified and sympathize with you.

I witnessed my sister in law do this exact thing. My brother had brought my parent’s and me to see Graceland. While touring the Lisa Marie (Elvis’ plane) she TOUCHED the gold plated sink!!! The guide specifically asked us not to do this, but she did it anyway. I was flabbergasted, and quickly reached out and got hold of her wrist while chiding her. (I was a child at the time.) I couldn’t imagine doing that to antiques, much less the wheel shaking incident.:eek: :frowning:

That said, could you possibly buy a riding crop to swing importantly while giving tours? Maybe just a stick, to indicate things? This way, the swishing crop, or stick could “accidentally” tap groping hands. :wink: :smiley:

What ya need then is a really loud keychain alarm. You see some simp leaning over a rope, you hit the button in your pocket and “SQQQQEEEEEEEEE WEEEAH WEEEAH WEEAH WEAAH WEEAH!!!”

After you have everyone’s attention, you point your “remote” at the exhibit and press the button to turn off the alarm. And then you explain to the dope that WE DO NOT TOUCH THE EXHIBITS.

Honestly, I can’t believe what savages people are. Sticking gum under an antique table at a museum? Do DNA testing, track the bastards down, and lop off their hands at the wrist!

Superb idea.

Squirtguns work for cats.

You know, the keychain idea sounds like it could be a lot of fun. I have a keychain with a little can of pepper spray on it, and have been tempted to use it. Were it not for concerns that the spray might hit one of the artifacts, I might have.

You know, some of the worst offenders are our Important Contributors. By dint of their monetary donations, they figure that the museum is theirs, bought and paid for. I silently grit my teeth, because a lowly docent/conservator cannot reproach the woman who paid for the new annex. My curator stands aside, as impotent and mute as a statue as they paw things. I tell myself that a extra cleaning afterwards in return for a new building is a fair trade, but I honestly feel the same way as a mother would seeing a stranger grab and examine their infant.

It’s equally as bad when decendants of donors visit. They figure that since Grandpa donated this item, it’s still theirs to play with. They’re shocked when I tell them they can’t. I’ve even had family members arrogantly order me to remove an item from the case so that Junior can see it “properly.”

One of my biggest complaints is families with toddlers. A tour of our facility lasts at least an hour and a half. A two-year-old, who doesn’t yet appreciate fine art and Early American furniture, isn’t going to have much fun. Mom and Dad’s response to his wails of boredom is often to plunk him down on the floor, whereupon he heads for the nearest Shiny Thing. Toddlers have notroiously nasty hands. Nothing puts me in a worse mood than patiently cleaning a mixture of drool, animal cracker crumbs and apple juice from something that pre-dates the Revolutionary War.

Too often I see what I call the “Buddha Look” from parents. They watch passively at my gasp of horror as their plump cherub pulls himself to a standing position using a delicate costume on a dummy as leverage, or wipes his grimy face on a velvet chair cushion. I spend my time tending the child as the parents browse. One of these days, I swear I’m getting a pet kennel. I’m gonna put it on wheels, pop the kid inside (maybe with a toy in there to keep him occupied) and wheel it around during the tour.

Don’t get me wrong-- most kids are great, IF they are old enough, and of the temperment, to enjoy museums. I have a blast sometimes telling kids all of the neat little stories that I know. If the kid asks a lot of questions, it’s so much fun for the both of us. But, if your child is still too young to fully appreciate the nuances of * Sesame Street, * he’ll likely not enjoy going to a boring grown-up place where he’s not allowed to play or touch things. I do understand the difficulty of finding a sitter for an outing. If you need to bring your young child, please, hold him in your arms, or close by your side. This is not a mini-vacation from parenting duties.

“He’ll just scream if I try to hold him,” one mother told me as her son ran amok. As I tried to explain to her that I was afriad he might pull something off of a table, the kid ran, full-tilt-boogie, into a floor-to-ceiling glass case, nearly knocking himself unconcious. I guess he just didn’t see the glass. His screams brought other patrons running. Mom found it necessary to cut her visit short. (I hope she took him to the doctor. He had a pretty nasty lump.)

Hey, I can forgive the little kids, because they just don’t know any better. Adults who grope artifacts, however, do, but just chose to ignore the rules. As I said before, if a group of kids on a school tour can keep their hands to themselves, why can’t a “grown-up?”

Speaking as someone who learned his lesson in mid-1998 when he was reproached for leaning too close to a painting to point out a rich impasto technique to his then-boyfriend, I’m perfectly horrified by such boorish behaviour on the part of your patrons. I wonder if they do that in private homes, let alone a history museum!

**matt_mcl, ** I’ve given up on the idea of trying to get people to stand back, though it would be nice to have that kind of control.

I’m consistently amazing to me how many “spit flecks” wind up on the cases after only a couple of people pass through. When I go back through after a tour, they’ve dried and appeared . . . thousands of little itty-bitty dots. Before I worked here, I had no idea that normal conversation produced such a “shower.”

I wish I had more patrons like you.

I second the emotion. Brilliant idea there, Pod. Absolutely brilliant.

I trust you are suggesting amputating everything except the hands.

Alas, Lissa. Real pearls, before fake swine!

I just don’t understand people who’d take a 2 year old to an art museum. Why?

Side note for the parents: I’m sure your little schnooky wookums would never do such a thing. My comment doesn’t apply to you.

No excuse for these people whatsoever. I am extremely tactile, and love to touch everything I can get my hands on, and even I can behave properly in museums and art galleries. Course, I wasn’t raised by wolves, like some people apparently are.

Somehow related…
Last Sunday I was giving an indoor free flight exhibition, flying really lightweight and fragile planes inside a shopping center; when one of the planes landed outside the fenced area my friends and I literally leaped and yelled at the crowd “PLEASE DON´T TOUCH IT!!!”, of course someone reached down picked it up and broke a couple struts in the process… Some people just don`t get it… :rolleyes:

As a possible solution: how about a stun gun? :smiley:

Oh my god… the memories. You have my deepest sympathies. I worked at our local museum for two years, mostly in the galleries. I know exactly how you feel.

When we opened up to the public after our renovations, we had an amazing display set up of motorcycles set up. These bikes dated from 1901 - 1950. All were restored to their original condition, save for one, from 1901, which was left alone, because it was one of two known to exist in the world. All of these bikes were donated for the display by two local collectors. They were a father and son team who had done all of the work themselves. It was one of the biggest labour of love I have ever seen. Needless to say, we were lucky to have this, as they normally are not open for public viewing.

Anyway, they were roped of, and labeled with sign that clearly stated “DO NOT TOUCH”. Did that work? heck no. Judging just by the number of finger prints on the chrome areas, many people just couldn’t resist. Much like rats, birds, and myself, they just could not resist shiny objects.

We also had the shakers as well. Smart idea, shake a bike that is balanced on a fairly skinny stand, and is worth more than your humble interpreters life, let alone job. If it fell, I was so screwed. Unfortunately we did not have enough staff to have the bike under watch every single second, so some of the touching was unavoidable.

The worst was the genius who though it would be cool to get a picture riding one. Luckily I got him before he could get fully over the rope, but sheesh! I shouldn’t have to baby sit every single adult there. The kids were hard enough to watch.

I should stop here. Some of the stories that I could tell would make you weep. Or, at least they would make me weep. Again. I’ve buried most of those memories.
I think my .sig applies so well right now.

I used to be a docent at an early 19th Century farmhouse that had not been restored. Usually I had 25 people on a tour when it was supposed to be limited to 15. That made it harder to keep an eye out.

One day I got a break. There were two of us docents doing the tour but only one visitor. Piece of cake, right? Despite repeated warnings, the young woman deliberated began to manhandle things. When we got to the kitchen and she began peeling the very old wallpaper off the wall – and continued to do it even when told point blank, toe to toe, eye to eye to STOP, I terminated the tour and she was escorted from the property.

She was reasonably knowledgeable and obviously knew better. I don’t understand people like that.

The only thing I could figure was that she may have wanted me to physically intervene so that she could claim assault.

A couple summers ago I took a tour of the Smithsonian Air and Space Museum’s restoration and storage facility. They’re not set up for really great tours, most of the planes are taken apart so they can squeeze more of them into the warehouses. They don’t publicize it, you have to track them down and call ahead to get a space in the tour group. There are no cases or ropes or placards; but if you know what you’re looking at, there are things in every corner that will make your jaw drop.

We were a pretty small group the day I was there (the Civil War recreationists didn’t show up), me and a family of four. They were there to see one of the only P-61s left in the the world; her father flew them in World War II. As we were going from one building to the next, one of the staff members saw us. Since there were only a few of us, he wanted to take us through his pride and joy; a climate-controlled building where they store all the rubber pieces from the planes. (Mostly tires, but some seat-cushion and fuel-tank liners. We squeezed around some of the racks. Way in the back corner, sitting waist high on a pallet with a paper ID tag on them, were the original tires from the Spirit of St. Louis.

After Lindbergh flew across the Atlantic, he had the plane shipped back to the U.S. and travelled around the country. During the tour, they put new tires on but kept the old ones. Those were the tires that touched down in Paris. For anybody who knows airplanes and history, this is the grail.

The guy started heading back out again; there was only room for us single file behind him and I was bringing up the rear. I could have reached out and brushed against them and nobody would have known.

I didn’t touch them. There are some things you just don’t mess with.

featherlou, what a terrible thing to say. Wolves have much better manners than that. :smiley:

Lissa, you have my deepest sympathies. People, these things are older than you are! Don’t freakin’ touch, already!