I deliver pizza. I can’t tell you how many times I have delivered a freebie that was to replace a “wrong pizza” and the person opening the door is munching on the pizza they complained was wrong.( So wrong they required the RIGHT pizza RIGHT now!) Usually there are a dozen people in the house… all waiting for more pizza.
I had a manager once tell a person that is was" not statistically possible for us to mess up your order EVERY time. Yes, we do make mistakes but not every time. So no I wont refund your order."
At a medical clinic I worked in long ago, not only did we tell some people to leave and not come back, but we called the police regularly on some of them. Our clinic was not a drunk tank, thank you very much. Passing out in the waiting room was not welcome at all. Although, come to think of it, the passed out ones were less trouble than the ones still (barely) standing and bothering the staff.
As for the OP, you must really be a huge pain in the ass to get yourself banned from a chain of department stores. They don’t think they deserved banning? Colour me surprised.
Nope! We threw a guy out of the store where I used to work once and he threw a big tantrum, he was never coming back, we’d be sorry. Three weeks later, he was back.
And there are chronic returners everywhere. At the bookstore I worked at, it was computer books. People would buy and return $70-80 computer books all the time cause they “Uh, got the wrong one.” But that’s what Loss Prevention is for. And some of them did get letters.
When I worked for my father as an inside sales rep, this woman came in and was ripping me another asshole because “we suck.” Luckily I kept my cool (most Dopers know I can fly off the handle pretty quickly and can be a most unreasonable sort) and my father’s office was right next to my desk.
It was all I could do to NOT jump across my desk and strangle the living shit out of the woman, literally, I was so close. My dad comes out after about 2 minutes of this woman reaming me a nice round and new asshole that my father came out, calmly asked the woman to leave and never return. The office erupted in cheers because there is no reasoning with people like her (and sometimes me.)
We all have bad days but this woman just unleashed on me. I had nothing to do with her problems and she choose the wrong person to mess with.
That’s the nice thing about working for a private corporation rather than government, the management can tell the customer to leave and never come back, suckahs.
I’m serious when I say, “What slur”? Is the word “gypsy” now a slur in and of itself? Do we know that these people were in fact NOT gypsies? Are all gypsies just wonderful people who would never do such a thing, making this slander?
A guy came into the pizza place I worked at in college, and said we’d messed up his order. We scrambled all over and couldn’t find the ticket, so he got one free.
The next time he did this, the 17-year old asst. manager told him to leave and threatened to call the cops. Some real guts he had. It solved the problem, though.
There are various branches of the Irish Traveler gypsies around the US, and one clan is located in the Dallas area. Another is located in South Carolina; I used to live just across the river from them. They’re a very insular group, and would be the first to call themselves gypsies. They are descendants of gypsy clans that came to the US from Ireland, that had gotten to Ireland originally from eastern Europe.
I think MDSL was simply referring to members of a gypsy clan. That is not a racial slur. It’s just a simple description. And they do stand out – they usually have their own unique clothing styles and their own unique dialects of Romany that they speak among themselves.
Uncle Beer, I think you jumped to a conclusion here.
Stephanie Brush, a newspaper columnist who worked in a bookstore, was once writing about an impossible customer who was making ridiculous demands and when he was told no, threatened “I’ll never shop in this store again.” Another customer then said “Make him put it in writing.”
Customer to sales associate: “You’re not helping. I would like to talk to a smarter clerk!”
Sales associate: “Sorry. The smarter clerk saw you coming and took her lunch break.”
Good for the store, nothing is worse than when ya want to check out and some ass is harrassing the cashier, like they are the center of the world. (this is turning into flame… better stop.)
I once worked in the kitchen of a restaurant in Oxfordshire. A couple of London types came in one evening, very respectable-looking and posh as you like. They sent every single dish back. Now, the food in this place wasn’t great, but for a little country kitchen it wasn’t that bad. We started to get really suspicious when we noticed that each dish was about 3/4 eaten. They even sent a bottle wine back 3/4 drunk. When the desert came back, one of the blokes barged his way into the kitchen after the waitress and shouted “this place is filthy! I’ve a mind to get Health and Safety onto you!” Needless to say, they refused to pay for the meal.
We later found out that they’d been doing this at a different restaurant each night in the area for a week.
What was the point in mentioning they were gypsies? could he not have just said "We have some jerks that come into our restaraunt "?
would you be having the same arguement if the wording was
“We have some blacks/jews that come into our restaraunt and always find a way to complain about the service or the food or the atmosphere or something. Then their meals are comped in the name of customer service.”
Thank you, Kal, for that excellent research. I honestly had no idea that the Roma considered Gypsy to be a derogatory term. Now, I do. Good job fighting ignorance.
Actually, I can tell clients not to call, only contact will be in writing, do not bother coming down, we will not see you (or only the division manager will, with additional security).
In my caseload of 400, I have 6 that we will NOT see, 13 who we will only see if the appointment room has additional deputies, and 22 who can only contact us via writing, NO telephonic contact whatsoever.
The primary reasons for this are excessive calls (Ma’am, how can I do what I need to on your case when you have called 50 times in the past hour?), threats made by clients (Had one of those two weeks ago, this particular client had spent considerable time in prison for terroristic threats and assaults), and harrassment (I’ve received calls at home from clients. NOT aceptable).
And yes, we can close their cases if they don’t grasp the concept of cooperation.