Dear Internal Revenue Service:
I wish to give you money. You, presumably, wish to take my money. Taking my money is your primary reason for existence.
Despite the fact that I work for the federal government, you do not withhold money out of my paychecks directly, and, for reasons too convoluted to go into, I must pay “Estimated taxes” every three months.
Conveniently, you have set up a website for taking my money automatically! It’s called the Electronic Federal Tax Payment System (EFTPS)! I just fill in my SSN, bank routing number, bank account number, amount of last year’s refund, length of armpit hair in millimeters, and the number you’re thinking of right now. Fortunately, I guessed correctly that you were thinking of the square root of negative three, and I have been authorized to give you money.
Oh, wait. I need a password to give you money. Obviously, I can’t just pick a password to use for your website – that would be insecure. So, you must send me a SECURE password.
By snail mail.
What ho? Here, a mere three weeks later, is a letter which contains my password! Oh, wait. That’s not my password. It’s my PIN. Which is, of course, different from my password. To get my password, I must call an automated help line (which is of course more secure than using the damn website) with my SSN, PIN, “trace number”, and the square root of negative seven.
But now I have a password! I can log in any time I want! Oh, wait. I have to change the password immediately to a user-generated password. Which, of course, I could have picked three weeks ago.
But now I’m in the system, and I can schedule my payments for estimated taxes. Oh, wait. 1040ES (for estimated taxes) is not among the forms supported, and the system won’t allow me to type it in.
But you have a live help line! After a minimal wait (really!), you inform me that I’m supposed to select the form 1040, after which the system will give me the option of different form 1040 options, including the 1040ES. Duh.
So now I’m in, and I can conveniently schedule automatic payments for the rest of the year! Oh, wait. I’m getting an error message that I’ve scheduled duplicate payments. I don’t want to do that – I give you enough money already – but I’m sure this is the first time I’ve entered payments into your system, so I don’t know why you’re registering duplicates.
Live help line again! This time, you inform me that multiple payments for the same tax year are marked as duplicates, even though everyone who pays estimated taxes has to pay four times per year. I’m supposed to just hit “override”. Duh.
So now, three weeks, one letter, three phone calls, and a good four hours spent online later, I have set up automatic payments for my federal estimated taxes. Mind you , this is a process which took me maybe 20 minutes for my state estimated taxes.
IRS, you can take your EFTPS and shove it where your auditors get their ideas. You have the sorriest attempt at a mange-ridden, retarded, tertiary-syphilis victim of an online payment system ever witnessed by a jaded websurfer. The pathetic losers at Paypal snigger every time they think of you; Western Union has little shivers of schadenfreude at the sound of our acronym. You suck.
Best regards and go suck an egg,
mischievous