I own a Dell Streak. I love its black minimalistic beauty. I love its 5" screen: just small enough to be portable, but big enough to make e-reading and web browsing practical. I like its battery life (not at all bad for a smartphone). In fact, it’s a very likeable dvice.
But it’s been a rocky road. I am now on my fourth Streak in as many weeks. Almost anything that could go wrong, has. From not being chargeable, to not being able to retain a mobile signal (I tried three different SIMs), to the factory reset not resetting anything, and so on.
I’ve had, as I say, four Streaks. Three have been returned (god bless you, Amazon), and the fourth is a refurbished model from Dell, which after two days, is working fine.
But come on, Dell. You’re a big, long established company. Surely I shouldn’t have to work my way through four models to get a fully working one?
And don’t get me started on their technical support.