Detroit 911 operator refuses to send help

I guess I would have to see the operating protocol for these call centers. For example, how many 911 calls are listed as fraudulent and not responded to? What is the training guideline for this? Did she speak to a supervisor who told her to disallow the call? There are a lot of facts that we don’t have on hand. Henceforth, although there is definetely something that went wrong, we don’t know if it is the operator, the supervisor or the system.

Come on, who could blame you for that? We’ve all seen the way they dress, wearing nothing more than a collar… they’re asking for it.

They do have to deal with a lot of garbage, like this little shit. Still, the operator here wasn’t getting hangups, she was getting a live person reporting an emergency.

Philadelphia is 21% percent Black.

Charges have been filed.

I wonder what took them so long? Thanks for the update.

I’m glad to learn that charges were filed. We try to teach our children the right thing to do, they do it and we fail them. Poor little boy.

In rereading this thread, I see duffer is now a Guest. Did I miss his farewell, or did he just slip away? :frowning:

Good.

I know we’ve been over this – I followed this thread closely the first time around – but I still have to say, after reading the headline: prank?!?!?

I have a five year old and a seven year old (who, obviously, was five once). This is simply not the kind of prank a five year old thinks of. I could see thinking it was a prank if it was a ten year old who refused to give any more details (though I would still send help, every damned time), but not a fucking kindergartener.

:mad:

I thought it seemed less stupid around here.

Boy, they must have one hell of a union if that’s all they got for not doing their jobs.

The elements neither for manslaughter nor for homicide exist here. I too wish to see them criminally punished; but, if true, it will be of a much lesser magnitude. A critical element of manslaughter/homicide is intent. None exists here.

http://www.cnn.com/2006/LAW/06/07/911.death.ap/index.html

Both a lawyer and a doctor, he?

(emphasis added)

Its possible he is making that statement based on autopsy reports and not just pulling it out of his ass, you know.

Yes, that would be the obvious assumption. I’m subtly taking a poke at the reporter who failed to mention this in the story.

I completely agree.

Whenever I hire on with a new company, I can almost always spot the long-timers by their “I can do no wrong” attitude. Much of that attitude is well deserved through sheer, on the job experience. But, inevitably for some, they begin to impose their own “take” on how things should be done. Her actions in this case, unfortunately, are not uncommon of many long-timers in many different professions.

She must be aware that, by now, her behavior has garnered national attention through the press, and that the general sentiment among the masses is one of pure disgust. That alone would mortify me into permanent seclusion. And she still has to endure the lawsuit and subsequent trial, where a big bright-ass light will be shone directly on this sentiment. A far more suitable punishment, IMO, than having to find another job.

I’ve just skipped a bunch of posts out of my irate-ness. And it’s not even for the same reason that ya’ll are pissed. I mean, part of it is, but…

Anyway, point is, I skipped a bunch of posts, please forgive me if I reiterate something someone else said.

First of all, any 911 operator brushing off a kid as a prank call is …there’s no word to express what I’m feeling about that. Think of the meanest, nastiest things you can apply to people, and roll them into a ball. That might come close. I’ve personally saved my mother’s life by using 911 as a kid, and if I’d been brushed off as a prank call not only would I have lost my mother, but I’d never trust the police again. I’m aware that there are different things going on now that I’ve read the second article, but the second operator THREATENED the little boy to the point where he hung up the phone instead of trying to talk to her. It doesn’t take much to make a 6 year old scared.

Second of all, this article that someone linked to mentioned unions, which says that yes, unions are involved in this, and I am PISSED.

I’m in a union. And when something happens where gross negligence causes someone’s death at the hand of one of our union members (it’s happened before, we deal with heavy equipment and such), do you know what we do?

WE KICK THEM OUT OF THE UNION! We don’t praise them for being assholes! It’s unions and people like this that give unions a bad name! We don’t back up incompetence! And we shouldn’t. That’s not what unions were formed for. The union local I’m attached to wants quality workers, not every joe schmoe off the street. We don’t want people like that REPRESENTING us.

Okay. Blood pressure down to normal. Kinda.

~Tasha

It’s possible, but I’m not terribly disposed to assume anything positive about Geoffrey Feiger.

I do wish he would move to another state. At least he doesn’t seem to be running for governor this time around.

And the trial has started.

I’m hoping our Detroit Dopers can keep us up to speed.