I recently purchased a True GDM-49F series stand up freezer.
Was sitting in my store for two days and just got it wired in.
Compressor is running, but fans are not.
Temperature inside the freezer is probably 70 degrees right now. And the freezer has been running for over an hour.
Should I shut it off and call a repairman or does it take a few hours for things to kick in?
Thanks!
Put your hands on the coils in the box and see if they’re cold of it they’re frost forming on them.
Also, are you 100 percent sure the compressor is running, brand new it’s not that loud, it may just be the condenser fan. If you have access to the rear of the unit (or you want to take the front panel off) you can put your hand on the compressor and see if it’s warm/hot. But start with the first thing, check to see if the evap coils are cold. On that unit they’re located at the top where the fans are. Reach all the way to the back and up behind the panel that the fans are mounted on and you can feel them. Don’t ‘rub’ them or you can cut your fingers. They should be cold.
If that’s the case, you probably have a bad klixon or some other wiring issue. Also, FTR, from room temp, I wouldn’t expect it to take more than a few minutes for the evap fans to turn on. At 20 minutes I’d start getting worried.
Is this new or used?
Are you sure it’s wired properly? I believe it needs 220.
Hey Joey,
Just touched the coils, I’d say they are room temp. If I am correct in what I grabbed, the compressor is warm.
I trust the wiring was done correctly, the electrician has done a lot of work for me in the past.
This was a used unit with a new compressor.
The compressor is the big black thing. Depending on your exact model, it may kinda look like an engine or you may have a sealed unit that looks like this, in which case it’s the roundish black thing (actually it’s inside that).
If that’s warm/hot, it’s running.
The next thing I’d check is to see if there’s any frost forming at all. Check both sides of the coil, are either of them cold? If one end is cold and the other isn’t, that indicates that you’re low on refrigerant. But I’m going to guess that’s not going to be the case.
An hour is a long time and it would involve some mis-wiring (which happens sometimes) but make sure it’s not in defrost. There should be a timer located under the unit. Mounted behind the louvers in a grey box at the center. Open it up and spin the dial a little. Be careful, all the wires in there are live. This is a long shot, when it goes into defrost, it’s pretty quiet, but it’s worth checking out.
Coils are cool but not close enough to cause any frost formation.
Cool is better than room temp, it means your compressor is running. If you could find the TXV I wouldn’t be surprised if it was frosted over.
If you really want to keep poking around, get a flashlight and mirror or drop the top panel and I’ll bet you’ll find that one corner or area (near the expansion valve) is frosted over).
If that’s the case it just needs some refrigerant.
The question is…why is it low? Hopefully someone can find the leak quickly and it’ll be a cheap job.
