This is not a terribly provocative, or even original rant but I just have to say….
I hate dial access. I hate it because I just waited 2 minutes and 11 fucking seconds for google.com to load, I hate it because it disconnects constantly, I hate it because if you call the damn ISP and tell their lazy csrs that I am unable to stay connected for more than 10 minutes at a time, their response is basically “oh well”, I hate it because it is the only option out where I live, and I hate it because I have to pay $50 a month for it, while I have a friend who lives 10 km south of me who only pays $29.95 a month for cable internet.
I realise that dial access is not the same thing as cable internet, or dsl, or satellite. And I realise I can only dream of their download speed of 2 MBs, compared to my paltry 10.2 kilobits per second. But I think it is not unreasonable to expect to be able to load fucking google. There is one fucking picture on that page, how long can that take? 2 minutes and 11 goddamn seconds apparently.
I just want to check my email, I can’t even get yahoo! to open. I could stand outside and yell, and it would still be more efficient than this
I had to call the company when I first paid for the service because my account name or password wasn’t valid, and I couldn’t dial in. In order to speak to their techs, you need your account pin number. I had no idea what an account pin number was, so I just punched some numbers at random (since their wasn’t an option to skip that step). So the fucking automated voice comes on “If you have forgotten your pin number, it is on the top of your bill”. I don’t get bills mailed to me, because I have it set up for direct payment out of my bank, so I pushed more numbers, and finally got to speak with a tech. Great, except she won’t tell me my password, because I don’t know my pin#. I explained about the direct payment, and she tells me that with direct payment they email the pin# to the customer, because their ISP is trying to create a paperless world (her words). Can they not see how this might create a problem?
And in the time it took my to write this out, it has disconnected 5 times.