I’ve recently moved into a rental property which has a dishwasher installed but I don’t think it works properly and I don’t know what I can use as a benchmark to convince my agent of that.
The dishwasher runs, there’s steam if I open it, but nothing seems clean at the end of the cycle and everything is really wet (other dishwashers I’ve used mostly dry things off at the end). The dishwasher tablet very often doesn’t fully dissolve, even on the pots and pans (hottest) cycle. Following the advice I found online, I’ve started putting the dishwasher tablet in the utensil basket where it still doesn’t completely dissolve.
I spoke to the rental agent and she kindly but condescendingly told me I need to rinse my dishes before putting them in the dishwasher. Well duh. I have to go beyond “rinsing” - I’m hand washing at this point. She then sent me this email:
“I have spoken with Redacted at Local Appliance Repair Business, who recommends that dishwasher powder, (Finish or Morning Fresh) rather than dishwasher tablets be used as our water is soft enough. He also recommends that the dishwasher be cleaned bi monthly. Redacted has suggested that you check that the spray arms are clear. The Landlord has generously offered to purchase Finish dishwasher cleaner for you. Please let me know if you would like to accept his offer.”
I’ve removed and cleaned the arms, and already use the suggested dishwasher cleaner. I’m constantly checking and cleaning the filters. I can switch to powder but I think that’s ignoring that the tablet not dissolving is a symptom of the larger problem.
I’m at a loss. I can’t think how to demonstrate that this machine is underperforming to the point where it’s not really cleaning. What do you think is a reasonable thing for a dishwasher to remove? An example of residue I’ve found on dishes: mugs still have tea residue; a bowl used for yogurt and cereal came out with the spoon marks still visible in the film of yogurt left on the bottom.