[QUOTE=Sam Stone]
If the Pure Food and Drug act is what saved people from the horrors of run-amok capitalism, would any of you like to explain why we don’t see endless shoddy products in industries that are largely unregulated? Say, computer hardware?
[/QUOTE]
I can speak to that. In fact, we did see shoddy products in computer hardware, until the Japanese started beating us up. In the early 1980s, Teletype had to closely track parts from major component vendors, including Intel, because you could easily get the lot you rejected back. (Intel was mostly making memories back then.) About that time the Japanese sent a letter to HP basically saying your products suck.
I was sensitive to this, since AT&T did care about quality. A switch going down got a lot of attention - from a bunch of regulators.
Another example. Early Commodore 64s had a defect in the graphics chip that caused a sparkle problem on the monitor. I knew a VP there quite well, and he said that they were well aware of this issue and decided to ship anyhow and let consumers test for it.
As for China, a few years back motherboards started failing. It was discovered that the motherboard vendors had bought shoddy capacitors from a supplier. This affected a lot of different products.
The biggest difference is that a lot of computer products go to sophisticated customers. If you have one PC that craps out, you might think it is a fluke, but if you are an admin running a server farm with a thousand machines, you see problems very clearly, yell at your supplier, and dump low quality suppliers.
Finally, when I was in grad school my wife was the quality control director for a family owned vegetable cannery, fairly small. They had an extensive QA department, which sampled incoming cans, outgoing products, and audited the manufacturing process. She sent back traincars full of cans that didn’t meet spec. Cans that went through the process were held before being shipped - once a foulup had a batch removed for storage without being cooked. They blew up from bacteria. The owners were good people, but they spent a lot on quality, and I’m quite certain they would have tried to find ways of cutting corners if not for regulation.
Bottom line, a broken C64 is unfortunate, but bad food kills people. How many deaths will you accept while the industry figures out that there should be quality without regulation - if it ever does.