Trust your gut. If shocking your dog makes you uncomfortable, don’t do it. I’ve been working as a professional dog trainer for several years now, and I can tell you from experience that those collars almost never work and are a bad idea for most dogs. Here’s why: in theory, it’s a great idea- pain results from certain actions, so it’s a classic conditioning method. But most dogs are either so upset by the shock that they completely forget what they’re not supposed to do, or they’re so touch-insensitive (most sporting breeds) that they just don’t even feel it. I’ve seen people use those collars and unintentionally turn their dogs into cowering wrecks who refuse to move because they’re so afraid of getting shocked.
If your dog is not responding reliably to the “Come” command, put on a training collar (metal-link style) and leave a leash on him when he’s in the house with you. (NEVER leave him unattended with a leash or a training collar on- he could be seriously injured or killed.) If he refuses to come, a quick correction by holding the leash in one hand and giving it a fast pop with your wrist will usually change his mind. Practice with this first, though, by attaching the leash to a doorknob or other stationary object. The goal is not to choke the dog- if he’s gagging or straining, you’re doing it wrong. The point is to make the ZIP! noise with the collar and put pressure on the back of his neck, which dogs recognize instinctively as a correction, since Mom did it when they were pups. Practice calling him to you from the end of the leash, and graduate up to longer leashes when he’s reliable with it. Only tell him to come once- saying it repeatedly makes him think he’s allowed to ignore you. If he hesitates too long or won’t come, give him a quick correction, and then immediately praise him if he takes even a step toward you. Use a calm, even, deep tone for commands, and a high-pitched happy tone for praise.
Reward training is the most effective method for the average dog. Any reward that your dog enjoys will do, just be sure to make it fun. Short sessions, and an upbeat attitude. Praise more than you correct, and don’t shout- it’s intensity, not volume, that gets results.
Also, you mentioned Auggie is about 10-12 months old. This means he’s becoming a teenager! At this stage, dogs begin to mature mentally at a rapid rate- they start becoming independent and testing boundaries. His refusal to listen to you may be part of this. Just keep at it, slow, steady, and positive, and he’ll come around. Many dogs at this age start testing you to see what they can get away with- it’s the time when their wild relatives are establishing their places in the pack hierarchy. Auggie is possibly trying to see just where he stands in your family. It’s up to you tell him. If he’s getting too rude, you may have to ground him for a few days to a week. This means no treats, no petting, no attention other than basic feeding, watering, grooming, health care, and exercise until he does his chores, which in this case means obeying commands. Before he gets to play, have him sit. If he wants to be petted, have him do some “Downs”. This will reinforce that you are in charge, in a friendly way without any confrontation. If he realizes that listening to you gets him what he wants, he’ll start learning fast. But you’ve got to be consistent, which is the hardest part. If you let him slide on Monday, he’ll be that much more ready to ignore you on Tuesday.
It sounds like you are a great owner who really wants to do right by your dog. Always trust your gut instincts, I can’t emphasize that enough. If it feels wrong to you, then it is! There are also many, many great books on training out there. A few of the ones I like are by John Ross, Brian Kilcommons, and in a pinch, The Monks of New Skete. You may also be interested in a book called The Truth About Dogs by Stephen Budiansky. You can also check out the GreatPets website, which has tons of tips and a message board where you can get advice from professionals: www.greatpets.com Good luck, and keep us posted. 