Don't Make Me Smack You

Ever had one of those experiences where you want to reach out and touch someone with great force?

Exchange with my assistant, after a document that should have gone to Firm A was returned to me by Firm B, with a note pointing out that it had been sent to them by error. (Also note, parenthetically, that said assistant didn’t simply cover her ass by sending it out again to the right people, but threw it in my In-box with the rest of my mail):

Me: Anonyma, you sent this to Firm B instead of Firm A, so you’ll have to . . .
A: No I didn’t.
Me: What? Yes, you did. See, Firm B sent it back to me with this note.
A: I’m sure I sent it to Firm A.
Me: Well, obviously you didn’t, because Firm B has sent it back.
A: I know I didn’t send it to Firm B.
Me: You apparently DID send it to Firm B, because Firm B has sent it BACK.
A: I wouldn’t have done that.
Me: And yet you DID. Because otherwise Firm B would not have the document in order to send it back, would they?
A: I’m sure I sent it to Firm A.
Me Did Not Say: DON’T MAKE ME SMACK YOU!!

I swear. If this girl got any dumber she’d be a root vegetable. And then to just deny it, as if there’d be any way for the document to get to these people without being sent by her? What, did it walk over?

Anybody else have experiences where you’re dealing with people so obstinate and stupid your hand itches? Dang, I need a beer.

I think before we respond with any kind of force, we need to educate ourselves about her background…and WHY she acted the way she did…maybe she comes from a different cu&*% OW HEY stop hitting me… :smiley:

…d&r…

My son won’t let me mention this guy’s real name, he has flahsbacks to how frustrated mom was in the mere 90 days I worked with him.

Examples:

Me: We’re having a client file audit for the 3rd quarter, so I need you to collect all of the files for THIS program where the start date is between January & March of this year. You find the start date by locating THIS sheet of paper in the file, and looking at THIS box where you’ll find a date.

Him: Was that fiscal year quarter or calendar year quarter?

Me: doesn’t matter. January - March of this year.

Him: Well, in these files there’s dates that bleed into that time frame.

Me: All you have to do is look on that ONE sheet, and find the date that is in that ONE box. That’s the only date you need to look at.

Him: Yea, but, there’s these other dates on these other sheets…

Me: can you find the sheet of paper I was talking about?

Him: Yes.

Me: can you locate the box ON that sheet?

Him: Yea, but there’s these other dates…

Me: Doesn’t matter - the ONLY date that matters is the one in that box.

Him: Yea, but…

Me: pound pound pound.

Another one was I’d given him 3 letters to respond to. I told him there was a prototype of the answer on the hard drive of his computer, he should locate it, make the appropriate changes (who the letter was from, who it was too, the date etc.) and print out a copy.

three weeks later I saw the letters still on his desk. Me: Did you get those letters done?

Him: No.

Me: why not?

Him: I had a question about it.

Me: What was the question?

Him: I don’t remember now.

Me: Why didn’t you ask it then?

Him: I don’t know.

Me: :banging head on nearest hard object:

I took him w/me to the jail to do ‘group’ meetings there. He watched me do it for 3 weeks. I wanted him to start to take charge himself. The first thing was always to hand out a form and ask them to fill it out. I’d say “Here. I neeed you to fill out this form”. His first attempt took 10 minutes "We have this routine form. We need to have you fill it out if you would be so kind. All of the informatino is held in the strictist of confidence. No one would see this information… Well except for the people who work with us. and some of the information is used to fill out forms with our funding sources, so that’s why we need some of this information, but it’s really strictly confidential.: Good thing we were at the jail - that meant I had no weapon to use on him or me at the time.

Gee, Jodi thanks for reminding me.

There was a secretary once, too. I’d dropped off 5 letters to be done. Letter A (all written out) To :Person A Re:relative A - this is our 4th attempt to have you make arrangements to pick up Relative A’s personal property… (lengthy annoyed letter follows). this one, here’s 4 names or Person B, relative B; Person C, relative C etc (and corresoponding addresses), all saying “Relative (name) left instructions that you be contacted to pick up their personal property, we’d really appreciate it if you would do so…” sort of thing.

I picked them up the next day (our copies) and discovered that she’d written to each and every single person (A, B, C, D, E)_ the same first letter about relative A nagging that they’d not yet picked up the property. Naturally the letters had already gone out.

Feel better now Jodi? :wink:

dammit beagle that was fuckin’ hilarious.

Do husbands count? I think I could take him.

Oh, you lucky, lucky, people. You have morons junior to you…

(dissolve, fade in Steve’s workplace, 24 hours ago. Two Middle Management Morons holding a conversation…)

Middle Management Moron 1: Hmm, looks like we have a problem with email on (name of site deleted to protect the guilty). Who have we got who can fix it? Has Steve ever worked on that site?

Middle Management Moron 2: No, and he doesn’t know about the proprietary mailer object we use on that site, either. Oh, and does he even have permissions to access that server across the network?

MMM 1: Now you mention it, no. What’s he doing at the moment?

MMM 2: Oh, just that vitally urgent thing you told him to do that has to get finished by tomorrow and will take up all his time. How long will this fix take?

MMM 1: Steve can probably do it in about three hours. You could slow him down a bit by accidentally unplugging his computer, I guess.

Both MMM’s, in chorus: Steve! We’ve got a little job for you, should only take five minutes…

Not allowed to kill boss. Not allowed to kill boss. Must remind myself repeatedly: not allowed to kill boss…

I love this SO much that if I wasn’t a pacifist, I’d make this my sole sig line.

I love this SO much that I may yet go out today to one of those " One Hour Vinyl Cut Signs For Your Car" places and have them make this for me in two inch high white letters so I can place it on the top of the rear window of my car facing outwards so everyone who tailgates me will know JUST WHAT THE HELL I’M THINKING !!!

You are awesome. :slight_smile: Sorry you had to have your brain sullied with the likes of that person.

You’re my hero.

Me: So, if it comes down to it, which is more important? Following the existing corporate style sheets, or being easy to use for the people in the department?
Boss: The corporate style.

That’s how it happened. I swear. I don’t blame him though; he’ll have had a similar conversation with his boss.

Me: Okay, boss, you’ve given me 7 jobs that will each take about 10 hours to complete, and two days to complete them. I need you to prioritize these.

Boss: Well, they’re all priorties.

Me: But which are most important? It is not humanly possible to complete them all.

Boss: They’re all equally important.

Me: Okay, but which should I do first, because some of them will not be finished.

Boss: But they all have to be done by the day after tomorrow.

Me: then you’ll have to give some to somebody else because I cannot complete them all in two days!

Boss: But they have to be done in two days. You’ll have to learn to prioritize.

Me: I quit. (actully, it was three months after that exchange that I finally quit)

Thus ended my 4 years at Kinko’s Corporate Offices, where I worked for one of the dimmest people it has ever been my misfortune to meet, let alone work for. She’s still a manager there. Go figure.