My son won’t let me mention this guy’s real name, he has flahsbacks to how frustrated mom was in the mere 90 days I worked with him.
Examples:
Me: We’re having a client file audit for the 3rd quarter, so I need you to collect all of the files for THIS program where the start date is between January & March of this year. You find the start date by locating THIS sheet of paper in the file, and looking at THIS box where you’ll find a date.
Him: Was that fiscal year quarter or calendar year quarter?
Me: doesn’t matter. January - March of this year.
Him: Well, in these files there’s dates that bleed into that time frame.
Me: All you have to do is look on that ONE sheet, and find the date that is in that ONE box. That’s the only date you need to look at.
Him: Yea, but, there’s these other dates on these other sheets…
Me: can you find the sheet of paper I was talking about?
Him: Yes.
Me: can you locate the box ON that sheet?
Him: Yea, but there’s these other dates…
Me: Doesn’t matter - the ONLY date that matters is the one in that box.
Him: Yea, but…
Me: pound pound pound.
Another one was I’d given him 3 letters to respond to. I told him there was a prototype of the answer on the hard drive of his computer, he should locate it, make the appropriate changes (who the letter was from, who it was too, the date etc.) and print out a copy.
three weeks later I saw the letters still on his desk. Me: Did you get those letters done?
Him: No.
Me: why not?
Him: I had a question about it.
Me: What was the question?
Him: I don’t remember now.
Me: Why didn’t you ask it then?
Him: I don’t know.
Me: :banging head on nearest hard object:
I took him w/me to the jail to do ‘group’ meetings there. He watched me do it for 3 weeks. I wanted him to start to take charge himself. The first thing was always to hand out a form and ask them to fill it out. I’d say “Here. I neeed you to fill out this form”. His first attempt took 10 minutes "We have this routine form. We need to have you fill it out if you would be so kind. All of the informatino is held in the strictist of confidence. No one would see this information… Well except for the people who work with us. and some of the information is used to fill out forms with our funding sources, so that’s why we need some of this information, but it’s really strictly confidential.: Good thing we were at the jail - that meant I had no weapon to use on him or me at the time.
Gee, Jodi thanks for reminding me.
There was a secretary once, too. I’d dropped off 5 letters to be done. Letter A (all written out) To :Person A Re:relative A - this is our 4th attempt to have you make arrangements to pick up Relative A’s personal property… (lengthy annoyed letter follows). this one, here’s 4 names or Person B, relative B; Person C, relative C etc (and corresoponding addresses), all saying “Relative (name) left instructions that you be contacted to pick up their personal property, we’d really appreciate it if you would do so…” sort of thing.
I picked them up the next day (our copies) and discovered that she’d written to each and every single person (A, B, C, D, E)_ the same first letter about relative A nagging that they’d not yet picked up the property. Naturally the letters had already gone out.
Feel better now Jodi? 