when i moved into the apartment i have now, i got dsl through my phone company. ever since i’ve lived there, i’ve had trouble hearing people over my phone. i thought maybe our phone lines were bad, or that maybe the problem with my actual phones (it happens on both, but they are both old and one is second-hand, so it’s not totally unfeasible that both suck), or even that i am going deaf. could it be that our dsl connection is causing this problem?
if it was the dsl, would i be able to hear better when not online? i don’t think we’ve ever been offline longer than it took to reboot the computer, so it’s not something i would have noticed. how else could i test it? and would getting cable help the problem?
I have DSL Along with my DSL modem kit came a filter to put on every phone.I only had trouble on 1 of my phones, so i put the filter on and it cleared it right up. I have AT&T service.
hmm… i didn’t get any filters from swbell. anyone know where i might get one?
also, i wasn’t very specific about why i can’t hear anyone. it seems like anyone i speak to on my phone is [sub]very, very quiet[/sub]. not static-y, just [sub]quiet[/sub].
was that the same problem that you had, spheric thor?
You could try Radio Shack maybe? or a computer store. The problem i had was quiet too.Almost like a bad connection where you could barely hear the person. The filters are called Z Blocker filters.This is what i got maybe this will help you. http://www.excelsus-store.com/searchresults.asp?search_id=1
check with swbell first to see if you need micro filters. They may have installed the filter at your demarcation box. If they did it that way you will not need any micro filters. If it was a splitterless install ( the kind with the micro filters) none of your phones would work.So I would call swbell to have them check the phone line for quality issues.
I have dsl and have absolutly no problem w/ the phone sound quality.
That said it sould like you have a bad microfilter (assuming splitterless). Get the above microfilter and if you can make it splitterless (sort of). At your demarcation point (the point where you 1st have access to your line).
1 Disconect your line to your house.
2 Hi Opal (boy i’m going to miss this when the fee’s go in)
3 Install a jack (RJ11c) hooked up to your house line
4 Install a jack hooked up to your telco line
5 run a direct line to your dsl modem from your telco line jack you just installed
6 install a microfilter between the 1st jack you installed and the 2nd jack you installed (you will need a short length of standard phone cable)
You may be able to shortcut it a little depending on your actuall setup.
Call SWBell, and explain that you will no longer be a DSL customer unless you can use the phone properly - they should give you a few for free - at least they did to me, and some friends who had a similar issue.
Southwestern Bell sent me a whole box of them. And here I was thinking this whole DSL success showed that maybe SWB wasn’t completely hopeless after all!
Is this the same situation with cable? I know someone who has cable & every time they are on the phone, there is a click sound at regular intervals. My DSL is fine.
