The worst part is if he didcall customer service, she could very well get in trouble, even if she was following company policy. Large retail corporations are spineless these days when it comes to customer complaints. I’m sorry, but the customer is not always right, and I say that as a customer myself.
Whenever I help customers out at our counter, it ticks me off too if they are trying to bend their neck around and read my screen.
A) It’s none of their fucking business what it says
.
B) It shows things like net costs amd price margins, which are none of the customers fucking business and private.
C) It’s none of their fucking business what it says.
If you’ve had an open relationship with the other employee’s and they don’t mind, fine. However, to presume you could do the same thing with someone you don’t really even know is pushing it, IMHO.
I think the rant is pretty baseless, but regardless, it’s not a bad rant 
I don’t understand. What does this have to do with Duck Duck Goose?
I too thought this was going to be a pitting of DDG. But on opening this thread, I want my 30 seconds back. Bosda, you’re completely over-reacting and are just plain wrong. Being a long-time customer doesn’t automatically entitle you to acting like a scorned, whiny 5 year old. The correct response to, “I don’t want a guy I don’t know behind the counter with me” is supposed to be, “Oh sorry about that, usually nobody has a problem with it; and by the way my name’s Bosda, nice to meet you.”
Lighten. The fuck. Up.
[list=A]
[li]I think I understand how Goths who get dumped on feel.[/li][QUOTE]
The 3 items are part of a 27 volume series, sometimes grouped in catalogue listing by volume #, sometimes by sub-title, & sometimes by the year covered in the material in the book. They also come in both hard cover & trade paperback editions.
[/QUOTE]
Suggestions on how to sort through this without seeing the screen? :dubious:
[li]I’m not going to get ahold of corporate. I saw an article on the current unemployment rate. Guilt sat on my head. :([/li][li]But I am re-thinking the whole shopping-at-Waldenbooks thing. I usually can’t get what I’m looking for.[/li][li]Michael Ellis? Little Mikey? I got a great big candycane. Suck on it! :wally [/li][/list]
Wow, this has to be performance art, right? I mean, no rational being could have such a full-on hissy fit about something so trivial. Customers are not allowed to go behind the counter for a plethora of reasons-security, safety, theft, not to mention getting into issues of liability in case of injury. Pitching a tantrum is not the proper response to the employee’s reasonable request that the customer not crowd her behind the counter!
In any event, what kind of moron goes to fucking Waldenbooks to special order books when you can shop online at Amazon or Barnes & Noble (part of the same corporation as Waldenbooks) in the comfort of your own home? Hello, we’re on the Internet, didn’t you notice?
Dipshit.
Not to mention that if you shop online you can look at the cscreen, determine if the edition you want id trade paperback, massmarket, or hardcover, all without turning into a fuckin’ psycho.
Were the books part of the Warren Commission Report?
Chill, friend. It was one of the great pleasures of my youth that I, an innocent fresh-faced little harmless teenager, could dress in black (cape included) and scare the hell out of people. Sometimes it’s fun to be scary.
[sub]I’m older and wiser now. Sigh.[/sub]
If this were a Mello Yello commercial, you would’ve been BZZTed as soon as you told her she was rude. Had you apologized to her and removed you sunglasses and stepped around to the customer side of the counter, bells would’ve rung.
In fact, had you done so, after about a minute or so of looking up the books, there’s a good chance she would’ve invited you back around to her side of the counter, feeling vaguely guilty for unjustly chastising you.
As it was, you probably confirmed her suspicions of you.
Better luck next time!
Daniel
Oh – and if you find yourself in Franklin or Nashville, you could do worse than patronizing the independent [email=fbooks@bellsouth.net]bookstores there.
Daniel
I guess I am confused. Did she mention your black clothing or are you making assumptions?
I hate people crowding me or watching over me while I do something. I would have asked you to move away as well. I think it is rather odd that you got so worked up over the entire thing and basically confirmed her suspicions.
Diane --my conclusion was drawn by her facial expression, body language, & tone of voice. Strange–these things convey so much meaning, but we cannot clearly express them in print.
Admission–I over-reacted. :o
But, I’m still not going back. Because I really believe she did, too.
Originally posted by Bosda Di’Chi of Tricor
“I told her she was being rude, & left in a huff.”
Better than leaving in a minute and a huff.
I’d always suspected you of being a Marxist, Kalhoun. 
http://www.baetzler.de/humor/groucho_marxism.html
Huh? You weren’t dressed like a Goth. You weren’t dressed like anything. You said you were wearing a black t-shirt, charcoal grey slacks and mirrored sunglasses. Change the mirrored sunglasses to dark clip-ons and you were dressed like my grandpa!
I think it is safe to say that it wasn’t your clothing that frightened her. YOU may have frightened her for what ever reason, but I doubt it was your clothes.
(Maybe she let someone behind the counter earlier and got in trouble for it was was frightened that her boss would see you behind the counter?)
Isn’t a huff a small two-wheeled horse-drawn vehicle?
In the OP, Bosda indicates his sunglasses are clip-ons.
Does your grandpa shop at Waldenbooks?
I agree with those who say you overreacted. All retail bookstores that I’ve been to ask the customer to stay in front of the counter. In addition to security issues, it’s also just annoying to have some customer trying to crane his neck around to read the computer. In addition to these comments by bernse:
I would also just like to add that it’s none of their fucking business what it says.
The fact that others at this store may let you do it does not obligate this woman to do it, and she doesn’t have to justify herself either. have you considered the possibility that she was told “don’t let any customers behind the counter,” without making any special exceptions for Bosda?
You may not have meant any harm, but, dude, you really don’t have a reason to gripe, here. All she did was ask you to respect store policy and her own personal space. It’s not an unreasonable request. What seems to really be bothering you is that she treated you like just another customer instead of a VIP.
LOL. Bosda may dress just like my grandpa, but grandpa is too much of a gentleman to call a women a “little twat” even behind her back.