I live in a quiet suburban town and there’s this drug store a few blocks from my house my family and I visit quite often. There’s this lady who works there who treats her customers badly. She is rude to everyone, but especially the younger customers. I don’t mean the stereotypical “Everybody is out to get teenagers” young customers, but even college students who are in their early twenties. I don’t know what her problem is, but everytime I go in there, I place my products there dutifully. I am not like the elderly who place the shopping baskets onto the counter and expect the cashiers to unload them. I always have my wallet ready for paymet. I am not like the middle aged me who have to scrounge around their pockets to find their last dollar. I am generally happy and smile at everyone, and sometimes, when I’m not in a hurry, I let one or two of the elderly go ahead of me.
I’ll tell you what she does that makes her such a bitch those. At this drug store, they have created a system where we sign up for those pesky cards in order to get their on sale items to be on sale. I mean, I’m young and everything, but there’s no age limit on their appliciation and if there was, then it’d be age discrimination because who says you have to be a certain age to get items for a cheaper price? Anyway, whenever she rings the things up, I make it a point to hand her the card. It is in plain view and I know she can see it. Most of the time (I would say 95%) she ignores it and continues to ring it one. The first few times she did this, I was thinking “Oh okay, I guess she wants to scan the card after she rings the things up.” Well, after my items have been rung up, she proceeds to ignore my hand in mid air with the card and tells me my total. I have to practically shove the card into her face before she says “I’m sorry, I can’t scan the card after the items have been rung up.” That is totally bullshit because other cashiers have done it without problems. The first few times, I wasn’t losing cash because of it, because I was hoping to collect their reward points, but after a while, it has come to a point where some items I purchase would not be discounted unless she swipes my card. I have had to go to the point of telling her that I offered my card from the beginning and that she ignored it and therefore it is her fault. Then I tell her if she can’t swipe it after she’s scanned the items, then she should cancel the transaction and start over with the card swiped from the beginning. When I suggest thing, she hastily swipes the card (ha, told you she was lying) and gives me the total.
She also gives me dirty looks when she’s not on cash and is just stocking items. When she’s on cash, if she has change to give back to me, she practically throws the change at me. There have been a couple of times where she’s done that and the change goes flying throughout the store. When she tells me my total, I get the dirty looks from her and the nasal, snotty, “I’m better than you” tone.
And it’s not just me, oh no. My friends have been in there several times with the same results. My mother has been in there with more or less the same result. (She gets less crap because she looks older) It’s gotten to the point where I tend to avoid her and go to other cashiers (it’s only reasonable) and loathe the days when only one cash register is open and it’s hers.
My friends have suggested that I report her to the manager. I should get her fired if it’s the last thing I do. The problem is, though, the last time I was forced to her register, I noticed on her nametag, it said “Store Manager”. So much for getting her fired by reporting the manager. And, I also realize that if I hate it there so much, I should stop going to that store and quit supporting that family, but the problem is, there aren’t many drug stores in my area and our family mostly depends on that one. It’s either the drug store with the snotty lady with cheaper prices, or the nice people in corner store with jacked up prices.
Ugggggh. I figure this lady’s going through menopause and is deeply envious of the young ones who go into the store and therefore must target all of them and make them rant about her in a BBQ pit. :mad:
