But that is just because that is the common experience of bureaucracy and big business (there is even a nice scene about it early in American Gangster) heartless and impersonal. And it is the lack of personal involvement that makes it both true and an easy plot get-out.
It is the old Nuremberg defence refreshed - “I vas never a member of the US government, I vas just following orders.” But you can substitute any government or any management team of a large organisation.