You may still be able to save your feedback by offering him a refund and mutually withdrawing the bad feedback. Probably worth the lesson learned.
Just as a follow-up to this in case people are interested to see how this turned out…
For quite some weeks, nothing had occurred after the buyer left me negative feedback. The USPS was not able to do anything because the package was not insured. I had actually forgotten about the whole thing until last week, when I got home from work, I noticed a rather crumpled package at my door. Hmm, I thought, I didn’t order anything recently. I then realized it was the missing package finally sent back to me by the USPS! After more than two months in transit! :mad: Anyways, I immediately contacted the buyer and re-sent the package back to him (this time with Delivery Confirmation ;)). He received the package, and we both withdrew our feedback, so my feedback rating is back to 100%. 
Silly Post Office. :rolleyes:
A happy ending!!!
Just remember: Delivery Confirmation is your friend!! (So is buying insurance…you can make it required on your listings, which I always do if it’s something over $20.00)
Buy your postage through Paypal and delivery confirmation is 14¢. Include a package sent by first class mail or priority delivery and the post office will pick up all packages from your home for free, you schedule the pickup online at USPS.com. I ship out 8 to 10 packages a week and rarely have to visit my local post office. My customers like the delivery confirmation, many have commented about it in their feedback. Paypal sends the buyer the link so they can track their package.
Even delivery confirmation has limitations, because “delivery” could mean something like “left on the doorstep”. I tried to track down an envelope sent to a P.O. Box, and the USPS person I talked to said that they just scan it when it comes in–and that is considered “delivered”, whether or not the addressee even picks it up.
You’d have to get signature confirmation or a return receipt if you really need proof that someone at the other end actually got the item.
That is hilarious. It sort of restores some of my faith in people–I would have assumed the buyer was trying to pull something. I am glad it all worked out it the end.
Habs, the same thing happened to me, but I was the buyer. A full two months after the packet was supposed to be delivered to me, it finally arrived. It looked like an pregnant elephant had sat on it, but the contents were still okay.
A week after it should have arrived, I e-mailed the seller, but I believed him when he said he had sent it. The item was worth 15 bucks, so what would have been the point for him lying about it? Also, I figured it was my own fault: 15 bucks didn’t seem worth the insurance money.
I never threatened to leave negative feedback. In fact, I didn’t leave feedback at all, because the option to leave feedback closes after a month or so.
Well, now that Habs problem has been resolved, what’s the deal with this one??
I was rather curious about that one as well. It sounds very… Mysterious Men in the Black Van-ish
Sometimes you think you used no bad language, but it’s possible that they have some robotic program misinterpreting something you wrote as “bad.” Example:
When half dot com used to allow trading cards to be sold, I listed a set of Dick Tracy cards. You guessed it: they stopped me because I had typed the word “Dick” and they said it was obscene. I had to change the item title to “D. Tracy.” :rolleyes:
Is it possible that something like this might have happened with the ukulele?