Or it least in my case that’s what it looks like.
I won an item on Ebay and paid via PayPal the same day. The item was intended as a birthday gift so I told my daughter she would be getting a package via UPS within a week or two. I emailed the seller on the 9th day letting the seller know that the item was not yet received (shipping stated UPS ground apx 1-6 days). Seller responded that they had an unexpected move came up (or rather, their move was pushed up whch delayed shipping) and would ship out Mon/Tues. I responded immediately, indicated the item was a bday gift and would appreciate item shipped Priority under the circumstance.
Well, I waited until the end (Sat) of the week the seller indicated item would be sent. I opened a dispute since seller did not contact me after that and it had been 16 days (not incl holiday/weekends) from time of payment. Seller then indicated that I did not say I needed the item by the end of the week (hello - I said bday gift and asked for priority shipping!) and he can ship out tomorrow (he also indicated he could not find all the items listed) OR I can wait for a refund which will not be until NEXT FRIDAY. Also, the seller responded to my complaint and indicated that he did not say he would ship the item out on the date indicated (in my complaint, I quoted seller as “Mon or Tues”. I then added the dates to the side because even though the actual date was not indicated, it was assumed… really, was I to assume it was to be any Mon/Tues he felt was a good day until August?)
WTFudge!?!? Since when did I become a loan officer at 0% interest and no collateral?! Because this is exactly what it looks like - seller listed item, rcvd money, used money to move and did not ship item, says he will (again) ship item or will refund money when he can.
So… how should I proceed since the seller did not ship when they indicated and there was lack of communication from the seller? Oh, and I did check and make sure there were not any reported natural diseasters at seller’s location.
This is what I am tempted to post on PayPal in response to the seller:
I have copies of the Ebay correspondence if you really want to debate what was relayed. Granted, you did not give a specific date of shipment, but the date was implied as well as my request for Priority delivery and why.
I paid for the item the same day the auction closed. Payment was accepted and transferred to your acct on the same day.
I am accepting your response to ship the items and to avoid confusion that date is Wed June 18, 2008 (your response date on Paypal is 6/17/2008 @ 20:16 PDT). In all fairness, due to the timestamp of 10:16pm PDT (12:16am central time) I did not receive the message until today and will accept tomorrow (Thurs June 19, 2008) as a shipping date. I believe shipping it priority/overnight at seller’s expense is fair and I request to have a tracking number the same day posted on Paypal and/or Ebay.
If you do not agree, then I expect a full refund IMMEDIATELY. That means I expect to have the funds returned to my Paypal account no later than 11:59pm June 19, 2008.
Failure to do so will give me the reason to believe that your intention was to sell an item to fund your expenses and not ship the item, and then refund the “loan” at your convienence.