It depends on the particular goals of the patient.
Some people on methadone take a dose which enables them to function normally and removes their need for heroin. They may well decide to continue on that dose for the forseeable future, possibly for the rest of their life, as it gives them the safety net they need. A lot of these people may have been through the detox-recovery-relapse etc cycle several times, and might not feel they have the strength to go through it again.
Methadone, at a properly titrated dose, doesn’t make someone “high”, and as it removes the high-risk behaviour associated with heroin use (theft, prostitution, dirty needles etc) there is a logical argument that allowing someone to stay on a maintenance dose of methadone is probably in their best interest if they are very likely to relapse onto heroin if detoxed.
Some methadone patients are very active in wanting to gradually cut down their dose with the eventual goal of being completely clean. The clinic will usually work to help them with that, but they need to be highly motivated.
I spent a day in one of the state-run Dublin methadone clinics (there are about 15,000 heroin users in Dublin). Their policy is to test everyone’s urine every day when they first come to the clinic. If the person is shown to have stopped taking heroin (the test can differentiate between methadone and other opiates and opioids) the urine testing is reduced in frequency. After a certain period of time with “clean” urine (i.e. no heroin) they are allowed to take some of their doses away with them.
Eventually the most trusted patients are allowed to take 6 bottles away and drink one on the premises- allowing them to come to the clinic only once a week, although they can be called in randomly for a urine test. Any “dirty” urine and they have to go back to attending the clinic every day and drinking all their methadone on site.
You may be shocked to hear this, but although the clinic also tests for cannabis, cocaine, benzodiazepines, amphetamines, ecstasy, and LSD, the presence of any of these substances is not considered to be a “dirty” sample. Many heroin addicts are also addicted to benzodiazepines, which it is very dangerous to detox from without medical supervision, the clinic will often also supply these tablets with the methadone. People are offered drug counselling, AA and NA, but attendance at any of these is voluntary. The only time someone is actually refused methadone is when they arrive at the clinic obviously high or drunk.
Basically the whole ethos is about harm-reduction. getting people completely clean and sober is less of a priority than making sure that the more dangerous aspects of drug use are reduced. With about 90% of Dublin heroin addicts positive for Hepatitis C and 10% positive for HIV, and most turing to crime to support their habit, you can see why the focus is on the heroin use.