I wasn’t sure whether I should put this in GQ or not so I put it here. Anyway…
So I’m undergoing a background check/drug screen for a job working at a car dealership. I assume everything is fine. I have one blip in my background that involves my ex-wife from a few years ago, but I divulged that on my application and was told during the interview process that it was no big deal.
I get a call last Monday from the general manger offering me a position, pending my background check and drug screen results. I accept. He’s hoping to get the results soon so he can get me into training, orientation, etc, which is done on Mondays and Thursdays.
He calls me back last Wednesday and says something came up on my background check. He asked me if I’d ever gone by another name. Bewildered, I truthfully answer “no”. He says “Ah, it’s probably not a big deal but let me get back with the HR guy, etcetera”.
I hadn’t heard from them since then, so I call today. I get the GM’s voicemail and leave a message. He calls me back about two hours later and says “Well, we’ve got your background check here, and there’s a couple things on it that are catastrophic for us. It looks like you’ve got this misdemeanor from a few years ago…”
I explain that it’s from when my wife left me and I was charged with harassment for making unwanted phone calls to her. I further explain that not only did I already divulge that (with lengthy explanation) on my application but that two people, including himself, told me it was no big deal.
He remembers…then says “Are you certain you’ve never gone by another name?”.
I reply “Absolutely not. What is this ‘other name’ you’re talking about? What information are you referencing?”
He proceeds to tell me that he doesn’t have any information, only a red flag from his “HR guy” that indicates that I have used another name before, which I absolutely have never done. I told him again that I have never before done that.
So besides “WTF?”, the questions are…what do I do about this? Is this the result of identity theft somewhere down the line? Why doesn’t GM guy know or have more information? Will they provide it to me? Are they legally compelled to do so?
Finally…if this is indeed a legit issue dogging my (relatively) good name, what can I do about it to get rid of it that doesn’t cost a fortune?
I looked at my credit report just a few days ago. There’s nothing on there that shouldn’t be there. I have a mortgage, two credit cards and student loan payments.
Has anyone else ever encountered this? What do I do?