So I’ve had a look at some other forums talking about this, and it seems that the way Lyoness works is via typical MLM presentations where they talk for three hours about the benefits, get people hyped up, show the profits that people at the top have supposedly made.
The enthusiastic presenters obfuscate the main point: “where does the money come from?” by demonstrating the no doubt pretty slick “binary matrix” accounting software and indicating that it’s all too complex for mortal minds to comprehend. Probably they don’t really understand it themselves.
Further, the discounts shown in the participant’s account are referred to “positions” by Lyoness, a word chosen IMO to indicate that it’s all to do with high finance and Wall Street-style trading and not for your pretty little head.
Other things I gleaned (from reading about the experience in Ireland mainly, though also the UK, Croatia and other places in Europe where it’s operating). In Ireland there are a few participating SME retailers, but the major retailers aren’t yet on board, because they’d have to get the requisite scanning equipment and train their staff. (There is a possibility that the scanning equipment is provided gratis by Lyoness.) Smaller retailers have picked up on this, but then they don’t have massive training programs they need to embark on.
When someone in Ireland first opts into this “can’t lose” scenario, they pay €300 to Lyoness and receive a legitimate €300 in vouchers for Tesco, which is the biggest supermarket chain in Ireland and the UK. This activates a new account with Lyoness, and they also get a fancy statement showing that their €300 “investment” has generated €12 which is sitting in their account. Can’t lose. Naturally they recommend it to their friends.
Turns out that a recommendation does require a nominal ‘investment’ off €2 per recruit, to cover the costs of the discount card issued.
My guess here is that Lyoness bought the Tesco vouchers at a small discount, which they’re recouping as profit, and to confer legitimacy by bringing in a big name at the beginning.
So far so good - just looks like a major cooperative. If the thing goes tits-up, the little people will lose only the discounts on paper, which means they haven’t really lost anything financial, because they’ve paid €X for €X amount of goods.
So where are these supposed huge discounts to be made? No retailer on earth would offer a 36% discount, but that money’s got too be coming from somewhere.
Well there are also people who are co-opted into investing up to €2,000 to move themselves up the chain and become more active. Because the presentations are all about the benefits and the high returns are just mentioned in passing, this bit is repeatedly glossed over. It will be the people who are the most enthusiastic who may then be taken for further presentations. By the time they’re completely hooked, they have a financial investment and start behaving as our friend intertile does.
Supposedly the money is automatically transferred into one’s bank account when a trigger amount is reached by the participant’s “positions”, but I also read of someone who had invested rather than just participated, and they were unable to withdraw several thousand in their Lyoness account - so the investor’s cashback situation may be different.
So my revised theory: it does in fact work on pretty slim margins, generated by profit on bulk discounting, and relatively minor investment by people who want a bigger cut. The so-called ‘binary matrix’ juggles those teensy margins around to reward a very small number of the highest and most long-lived recruiters. The model still relies on getting more and more people into the ‘upper’ group, and to do this it has been forced to expand into more and more countries as the original territories approach saturation point.
I suggest that because its pyramid is actually further up the chain than normal, when Lyoness goes under the little people won’t really lose that much - just some discounts that only ever existed for them on paper. It’s the people who’ve been in it for a while, who’ve invested money and time, and have a few thousand sitting in their accounts, who will be screwed.
I also suspect that either through their own initiative, or as a strategy from head office, Lyoness representatives google things like “Lyoness scam” then register on messageboards to put Lyoness’s highly obfuscated point of view, something demonstrated in this thread and at the links below.
Further reading: Ireland | UK