There’s lots of reasons to hate Starbucks, some of them are in another thread (search for “Starbucks for the Brain-cell Impaired, Lesson One (a bit long)”).
In the final paragraph the writer notes that Starbucks did reimburse the ambulance company for the +/-$130 worth of water. Pretty miserable apology and public interaction.
Oh, GREAT. I jones their Frappuccino’s on a regular basis and now THIS??? what the FUCK, I have to learn to settle for Dunkin’ Freakin’ Donuts Coollatas??
There are so many great espresso joints that actually have good food and tasty coffee instead, why bother going to Starbucks. It ain’t like boycotting Starbucks means serious personal sacrifice, vote with your feet and keep that local neighborhood mom-and-pop store that’s been around forever in business.
With all due respect, Arjuna34, that’s not that different a take on the story. It pretty much confirms the facts of the incident. A little less enraged, but the same story.
I just can’t see paying that much for coffee. While I tend to believe Yahoo’s account was the more objective one, I don’t plan on going to Starbucks anytime soon. I’ll just stick to Dunkin Donuts.
No, Arjuna, I wasn’t really arguing about the stories. I just noted that, if one were to read around the enraged writer of the first story, one would see that the facts are pretty much the same: Starbucks charged people for water, received a call of complaint from an ambulance driver, who was at first treated rudely, who then sent a letter, at which point Someone In Charge got involved and cleaned up the mess to everyone’s satisfaction.
The writer of the first story took the facts and wrote an anti-Starbucks rant, basically. The writer of the second story took the same facts and wrote them more calmly.
<re-reading> Oh. I DID goof. You said “a different take”, and I thought you meant “different facts” not “different slant on same facts”. Sorry! :o
Oh, yeah, I’d like to point out that NPR interviewed a rescue worker who talked about an Arab-American owned deli which stayed open around the clock, fed the rescuers for free and even let them use part of the deli for a triage area! He also mentioned how a hardware supply place (like Home Depot or Lowe’s, don’t remember which) gave the rescuers free supplies. All of this immediately after the disaster. The cock maggot at Starbucks who charged the resue workers should not only be immediately fired, but he (and yes, it has to be a “he” because no woman could be so stupid or so cruel as to do this) should be shot, so as to set an example to the rest of the fuckwads out there who think company policy comes before aiding someone in distress.
That sucks. Well, I don’t drink Starbucks coffee anyway, not since I got a violent tummy ache after drinking an iced mocha there about a year ago. Seriously. I think they left the milk out too long, but it wasn’t fun.
This part of the article tells it all: “…he received a hand-delivered reimbursement check … after reports of the incident became public.” Typical of many large companies. They only do the right thing after the situation has been made public. If anyone cares, Nordstrom and Tully’s have excellent coffee. And if you’re ever in Pioneer Square in Seattle, Zeitgeist has great coffee, too.
Yet another perfectly useless Starbucks opened in my neighborhood, taking over a space previously occupied by a perfectly useful Carvel ice cream shop. Seems to be part of Starbucks’ corporate mantra that everybody in America needs to be WITHIN 10 FUCKING FEET of a Starbucks. I’m already boycotting them.
$130 for three cases of water? Assuming 24 bottles in a case, that’s $1.80 a bottle. So, not only did Starbucks look like a tremendous fucknugget for charging at all, but they look even more fucknuggetish for GOUGING THE RESCUE WORKERS. And people ask me why I have two Brita pitchers in the fridge…