…or its creators, rather. For those not familiar, Timeslips is a time entry program used almost universally by lawyers. In this case, I’m not pitting the program itself (though I could fill 10 pages with rants to that end).
Its bad enough that none of your program settings reside in the same location, and almost NOTHING is intuitive, but at least you have all those helpful articles on your website, right? You know, the ones that address all kinds of specific issues a la Microsoft Knowledge Base? You charge a premium rate (two hundred fucking thirty dollars a year!) for e-mail correspondence or phone support, which is annoying but at least semi-understandable
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What’s that you say? I now have to PAY to look at your fucking support documents? You evil money-hungry fucks!!! If a company like Microsoft (with as many bugs as its software has) can provide fixes and huge support documents for every one of their products - not to mention a staffed message board - for free, then your pathetic ass is getting no free passes from me. Screw you soundly up the ass, and may your brethren be plagued with intestinal discomfort.