A burden? Not at all. We’re thrilled you’re here and thanks for reupping, that’s great.
The staff has tremendous respect for our members, it’s that desire to serve that puts them in this position to begin with. We wouldn’t be here if you weren’t and you make the community what it is, that’s important. The work we do here is on your behalf and we do so happily.
Yes, you are paying customers, and also our guests. In that regard, to steal a quote from Rex Stout, you are a jewel on a cushion of hospitality here and we do work hard to make you so.
To belabor just a little, the cushion we’ve been able to offer has not always been as big or as comfy as we would like, but it has been the best that we could do with the resources we have to command.
It would be hoped we can all operate from a place of mutual respect, that’s the best. Sometimes feelings run hot and emotions get high and that mutual respect dwindles. It does seem to be scarcest when it is most needed, at those times when people are most pissosified and want to take out that anger/frustration/angst on someone or something else.
Staffers routinely deal with negative attitudes and sometimes even downright abuse in the everyday course of doing their chores and mostly do so with goodwill, though there are times the exasperated response gets the send button. We are not robots and all too human.
Over our time here things have been worse than they are now. We look forward for better times to come. Between the worse and the better we strive to be the best we can be on your behalf. Trite as it sounds, we’re all here together and for common purpose. We are not your adversaries.
TubaDiva
We like you! We really really like you!