I’m confused by your OP did they go back to the truck and somehow come up with your missing drugs or were they never delivered?
It’s my thought that once something is on the truck for it not to be delivered is going to be a major red flag and people will bitch if they don’t get their meds. It’s not like it’s something they could really get away with more than few times before the lights start flashing.
The first shipment (the stimulants from a month ago) was never delivered. The cancer meds from two days ago they retrieved from the back of the truck only after being challenged (“we forgot”).
That is one thing that puzzled me. I’m very confident that the last shipment was taken by a driver (or other UPS employee) and that the most recent one was about to be stolen, for the reasons I mentioned in the OP. But I also would have assumed that UPS would have a good method for keeping data on missing packages indexed by driver, so that a spike or a series of similar complaints involving the same person would raise red flags and they would be in danger of losing their jobs.
Then again, maybe not – UPS seemed to give zero shits about the first theft; it could just be something the company sucks at. Or maybe some drivers have figured out what level of thievery can be hidden by the random noise of lost packages such that they can fly under the radar. Or, perhaps my thieves really are just stupid, and they’ll steal a few dozen packages before being fired within a couple months. :shrug:
Presumably UPS does keep track of unusual patterns of losses involving their drivers. Here for instance is a driver who was arrested after stealing multiple packages containing about $200,000 in gold and silver.
There is a huge market for Adderral in my area, maybe everywhere, I don’t know. Also, Xanax, Klonopin, and Ativan are a huge local problem, with prescriptions being bought and sold.
The driver got lucky the first time, and probably figured the next package contained the same thing.
the driver just marks " no one at home" or some other garbage and goes on thier way. No red flag. I have been at work sitting next to the door waiting on a “hot” part and UPS shows that we were closed. UPS pretty much shrugged and said we will deliver it tommorrow.
Packages come open and are retapped by UPS all of the time. We have packages delivered that are empty with tape that is torn and carboard that is ripped. UPS usually sends me a letter that says “we have investigated this and determined that the box was not sufficently taped.” Unfortunately we have to ship by them per our customer’s requests. They are better then the USPS though.
The DEA requires signatures for any package with controlled substances. The sender stamps the outside of the box with a red and white “sig required” label.
They aren’t any better. I was waiting on a $100 item, checked the tracking, noted it was out for delivery, and sat at home waiting for it.
When it didn’t come by 6 p.m., I checked the tracking again. It was marked that nobody was home and a pick-up ticket was placed indicating the missed delivery along with the time of attempted delivery.
Guess what? I was 5 feet away from the door the whole time. There was no missed delivery ticket. The postal guy simply didn’t stop at my house. He was probably way behind and didn’t want to be out any longer so he simply lied.
I had an issue with having the USPS showing “delivered” on my items, I never got. The postmaster told me they mark them “delivered” and then give them to the mail carrier to deliver. So while it says “delivered” that really means that it will be, or should be delivered sometime that day by the end of the carrier’s shift.
Usually I do get it, but there have been times that “delivered” has changed at the end of the day. So I am not sure if all post offices have a real time system.
Try go get it shipped by USPS if possible. It has its own police force (Postal Inspectors) who investigate things like this and have full law enforcement powers. Try getting that from a private company.
Yeah - I got a text for delivered as I drove by my mail carrier. 30 minutes later she was at my house and actually delivering - so when USPS is involved, its not as perfect.
Really? In my experience with USPS it goes the other way, with a lag in the tracking. The package will be delivered at 3:00, then at 4:15 the tracking will update and say that delivery was at 3:40. I never understood how that happens.
Other than that, I should say, I’ve never had a single problem with USPS, and so I’m always taken aback when someone talks about how bad they are. I guess the lines at the actual post office kinda suck.
I’ve had the same thing happen with private shippers. It was marked delivered, then we called and asked where it was and THEN they came out and delivered it.
The report would be for the package that UPS claimed had been signed for.
It’d be interesting to see what they tried to do with the mom’s meds if the OP had not seen the truck and chased it down.
I have to assume that some bad-apple UPS employees have learned to recognize that packages from the pharmaceutical places such as Optum, Medco etc. might contain goodies, so routinely steal them when they think they can get away with it. Most are indeed routine stuff but there would be enough ADD meds etc. to make it worthwhile.
We’re OptumRx victims as well. We’ve never had trouble with deliveries, but we HAVE had trouble with them not shipping things promptly. Once, I sent in a bunch of scrips. They had a question about one of them. They made no effort to contact me or the doctor’s office - just held onto the whole order. It was a month before I realized it (I had enough on hand to cover me).
They grudgingly agreed to overnight the rest of the order at their own expense. It took several phone calls to get it sorted out, during several of which I referred to myself not as a client but a victim. One of the employees actually admitted that the policy of “hold the entire order” is a bad one - but that it wasn’t likely to be changed.
My MIL had something similar with them when she was on her round of chemo for multiple myeloma. She nearly didn’t get her meds in time, and as with me they very grudgingly said they’d overnight things JUST THIS ONCE. After that she switched to a local specialty pharmacy even though it cost quite a bit more.
At least our current insurance lets us get things locally (if at a higher copay). My employer’s insurance requires long-term meds to be gotten mail order. I was thrilled when they switched to CareFirst (from Medco) because with CareFirst they had the option of picking up the 90-day supply at a local CVS.
Some plans require that you use mail-order for longer-term medications. The OP may not have the option to get it in person. If shipments continue to go missing the pharmacy might say “won’t deliver to them any more” which would completely suck.
When my daughter was taking ADD meds, the psych said that the laws controlling sales of that class had a specific clause allowing a 3 month supply in the case where you had such a requirement.