Three of the four explanations of why an elevator’s “Close Door” button never seems to work have the button a) broken, b) intentionally disconnected, or c) never wired at installation.
But the elevators that I know of in buildings of any real size have a “manual mode” and a “fire mode,” both of which require the button to be operating to make the lift do anything at all.
Are thousands of people in danger because of unwired “Close Door” buttons? Are fire departments across the country less-than-diligent in their inspections? Is there another “Close Door” button hidden behing a panel somewhere? Or did Otis and the Elevator Repairmen hand Cecil a line of, well, less than honest information?