Good book for basic desktop support?

Factual Questions
1

Howdy.

I am working in a job that requires I go beyond my admin. asst. duties and help clients hook up to our network server, send and receive email, use our network printers, etc. These clients come in with their own laptops.

I know this is kind of basic stuff, but stuff I’ve never had to handle on my own before. Frankly, I don’t know what the hell I’m doing, although I’m very capable of learning.

Help! I’m here in my office alone, no IT dept. here, nothing.

Is there a good book I can get that will give me the basics on how to do these things, how to understand networks, servers, etc.?

I’m tired of looking and feeling like an asshole. :frowning:

2

One thin I learned early on in system administration is that, if you ever have a question, o’reilly and associates has a book on it.

Great place to start. Head on over to the bookstore of your choice and peruse what they have to offer.

If you can’t go peruse, and don’t want to pay an average of $40 USD per book, google whatever your question is.

Google is your friend.

Good luck to you.