Got a random email from Amazon.com.mx saying that they’re confirming shipment of a $6,000 juicer. The email contacts are all as follows (also note I’m American and have never ordered anything to mexico before)
|from:|Amazon.com.mx <shipment-tracking@amazon.com.mx>| | --- | --- | |reply-to:|no-reply@amazon.com.mx| |to:|<my email> |date:|Jul 7, 2020, 2:49 AM| |subject:|Your order Amazon.com.mx for Clikon Juicer Extractor ... has been shipped| |mailed-by:|bounces.amazon.com| |signed-by:|amazon.com.mx|
I would think this is just a normal phishing scam and ignore the email since I looked up my Amazon order list and see nothing listed and I also checked to see if there were any hidden orders and nothing, but the major red flag I’m seeing is that a week earlier I found a mysterious Mexican address in my Amazon.com account as a shipping address so I deleted that and created a new password. I don’t believe my email or Amazon accounts are compromised right now as I changed the passwords to both and my email has two stage validation, but is there a reason why I got sent this email a week after I found a strange address in my Amazon account? Nobody else uses the account but me.
Based on the email alone, I would say it’s just a phising email with no connection to Amazon at all. But the fact that there was a physical address in Mexico in your address list makes me think this isn’t coincidence.
I’d suggest you keep an eye on your credit cards for Amazon charges and probably call Amazon and ask them about it. Just because it’s not in your purchase history list doesn’t necessarily mean the account wasn’t compromised. It could be that Amazon caught the fraudulent purchase and wiped it from your account as best as they could.
Does the email you got contain your name or any other identifying info? There’s also the possibility that you got the email by mistake. Maybe someone accidentally put in your email address instead of theirs.
Does the email show the shipping address? Is it the same as the one you deleted?
You could also go to the same item on Amazon’s website and see if it says ‘purchased’ on the listing.
And, not that it’s that helpful, but be aware that $6000 in that context almost certainly means pesos, so you’re looking for a charge of around $260 US on your bank accounts, although you should be able to spot any odd activity.
I contacted Amazon. At first they were very unhelpful and kept trying to pass me off to Amazon Mexico customer support since it was under their “website” despite me not speaking Spanish.
Eventually I got someone helpful and apparently even if you use the same email address and credit cards, orders on one countries Amazon don’t show up in anothers, so I had to log into Amazon.mx, look into the archived orders there and finally found it and was able to report it to Amazon Fraud. Apparently my Amazon password had been compromised at some point but it took a while for the scammer to actually do anything with it.
They are fishing for your account and banking information. Don’t log in from email info or provide any information if someone calls you. You make your own contact .